Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Chef
The Spice Delight
03.2023 - 05.2024
Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Maintained well-organized mise en place to keep work consistent.
Placed orders to restock items before supplies ran out.
Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
Trained kitchen staff to perform various preparation tasks under pressure.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
Coordinated with team members to prepare orders on time.
Shift Leader
Nandos Forest Lake
12.2021 - 04.2024
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Team Member
Friendly Grocer
09.2017 - 01.2022
Ambassador for the organisation, played a critical role in the success of the Forest Lake store brand
Provided exceptional service to customers, up-selling products, and ensuring cash control and register balance
Also performed various other tasks such as answering customer queries, receiving deliveries, replenishing stock, setting up promotions, etc.
Customer Care Executive
Concentrix Pvt. Ltd.
09.2016 - 06.2017
Responsible for handling customer queries through email and solving their problems
Provided customer care service to Amazon US customers.
Education
Diploma of Hospitality Management - Hospitality
Spencer College
Brisbane, QLD
05.2022
Certificate IV in Commercial Cookery - Hospitality
Spencer College
Brisbane, QLD
07.2021
Certificate III Professional Cookery - Hospitality
Spencer College
Brisbane, QLD
01.2020
Masters of Information technology - Information Tech
Charles Sturt University
Brisbane
01.2018
Bachelor of Commerce - Business
Kumaun University (INDIA)
Bazpur
01.2016
Skills
Customer Service
Positive Attitude
Teamwork and Collaboration
Problem-Solving
Attention to Detail
Staff education and training
Leadership Qualities
Goal Setting and Achievement
Organizing Work Stations
Attributes
Effective Communication Skills: Articulate communicator with appreciation for different communication styles and approaches that are demonstrated while working with other team members, or engaging with customers.
Honest and Reliable: Strong morals and ethics ensure honesty, reliability and ability to undertake tasks responsibly.
Flexible: Comfortable in changing environments and situations, ensuring ability to remain flexible and adaptable at all times in order to support last-minute demands and changes.
Software Skills: Well versed with MS Word, PowerPoint Experienced graphic artist proficient with Adobe Photoshop, Adobe Premier and Adobe after effects.
References
Suhaib abaneh, Store Owner, Friendly grocer Forest lake, 0451067053
Brittany Abrams, store manager, Nandos Forest Lake, 0732798317
Ramandeep bawa, Owner, The spice delight, 0416611251
Timeline
Chef
The Spice Delight
03.2023 - 05.2024
Shift Leader
Nandos Forest Lake
12.2021 - 04.2024
Team Member
Friendly Grocer
09.2017 - 01.2022
Customer Care Executive
Concentrix Pvt. Ltd.
09.2016 - 06.2017
Diploma of Hospitality Management - Hospitality
Spencer College
Certificate IV in Commercial Cookery - Hospitality
Spencer College
Certificate III Professional Cookery - Hospitality
Spencer College
Masters of Information technology - Information Tech
Charles Sturt University
Bachelor of Commerce - Business
Kumaun University (INDIA)
Similar Profiles
Falgun Reddy ArdhamFalgun Reddy Ardham
Cashier & Customer Service Associate at Spice & ScoopCashier & Customer Service Associate at Spice & Scoop