Started working as a Casual Employee in 2017 before becoming a full time Employee in May 2019
Job Responsibilities:
Assembling some of the items for display in showroom
Regular email correspondence with internal office & sometimes with customers.
Organizing internal stock moves on fort nightly basis going from us to Gold coast and Sydney & likewise coming to us.
Have looked after walking sales in absence of Sales Manages
Handling Big and heavy odd size items like Slatwall crates, glass showcases and counters etc.
Making odd size skids as per the requirement of the big orders
Handling daily Booking and organizing labels with courier companies on daily basis.
Maintaining Forklifts on regular basis
Riding Counter Balance and High Reach forklift on daily basis.
Shrink wrapping and putting pallets in the bay & updating locations in System.
Unloading Containers with forklift and manual unloading (40’ containers)
Regular stock takes
Replenishing Stock on daily basis.
Picking and packing of orders
Started working as a casual employee
Warehouse Store person – Pick and Pack
E-pharmacy
06.2017 - 01.2018
Job Responsibilities:
Pick and pack
Re-plan (re-stocking racks)
Shipping (packing of products to be ready for dispatch)
Dispatch (taping cartons & loading on pallets)
QA (checking discrepancies, problem solving & finalizing for dispatch)
Doing Stock takes on regular basis.
Forklift operations – Riding Counter Balance and High Reach on daily basis.
Counter Balance – for loading and unloading pallets from Trucks
High Reach for putting and getting down the pallets from the racks. (going max 8 high)
Shrink wrapping & strapping the pallets.
Started working as a casual employee
Airfreight Manager - Exports
Taurus Forwarders Pvt Ltd
12.2013 - 12.2016
Job Responsibilities:
Managing and handling Air freight shipments on a day-to-day basis from various origins in India (Mumbai, Bangalore, Ahmadabad, Kolkata, Chennai, Cochin)
As per Job Description for Manilal Patel Clearing Forwarding Pvt Ltd (Mumbai)
Owner & Manager (Bakery Franchise)
Oven Craft
05.2010 - 06.2014
Job Responsibilities:
Oversaw initial set up of my Bakery Business (which includes Cakes, Pastries, Muffins, Breads etc.)
Meeting with corporate companies for monthly requirement of cakes and food items.
Negotiated and made business deals with online cake stores/providers that did not have any service in Mumbai. The partnerships increased my sales, client base, loyalty & I further developed my brand image.
Working in the store on some occasions & assisting with deliveries from time to time.
Assistant Manager – Exports Air & Sea
Hermes Travels and Cargo Pvt Ltd
11.2012 - 11.2013
Job Responsibilities:
Negotiating rates with Airlines & Shipping lines for tender rates & individual shipment rates.
Quotations made to clients.
Handling of Pharma shipments, re-export & bonded shipments.
Exchanging emails/coordinating shipments with Shipper’s, Consignee’s, overseas agent’s, Branch’s etc.
Looking after sales lead forwarded by consignee’s, overseas agent, Buying house’s & business development.
Assisting other staff and management when required as well as business development & client retention.
Branch Manager
Manilal Patel Clearing Forwarding Pvt Ltd
01.2009 - 02.2010
Job Responsibilities:
Managing & further developing business and revenue for the existing branch
Developing business and industry relationships in both Import & Exports for the branch.
Making budgets and staff for the branch.
Following up & establishing further business from sales leads forwarded by overseas agents.
Meeting with each department (accounts, import/export, air/sea, customs clerks) for day-to-day planning.
Visiting company warehouse 2-3 times a week to inspect cargo & overseeing quality of service is maintained at expected customer and company levels.
Meeting with Shipper’s, Consignee’s, Buying Houses, Overseas agents - in India & overseas.
Attending cargo meetings, conferences & seminar all over India & overseas.
Maintaining good relationships with Airlines, Co-loaders & Shipping lines.
Negotiating rates with Airlines & Shipping lines for tender rates & individual shipment rates.
Airfreight Manager – Exports
Manilal Patel Clearing Forwarding Pvt Ltd
01.2001 - 01.2009
Job Responsibilities:
Managing Airfreight Exports – All branches in India
Managed and oversaw staff, business & decision making for all Airfreight Cargo
At times assisted staff with Sea freight shipments with decision making & business development
Assisted with staff workload when required with some customer service, data entry & document handling
Passing of customs documents online and manually thru system at Airport & occasionally export customs.
Oversaw handling of examination of cargo both Airport & CFS.
Visiting Airport & Sea Ports 2-3 times a week.
Handled GOH & Pharma shipments both Air & Sea as well as re-exports & bonded shipments.
Handled DG shipments both Air & Sea.
Exchanging emails/co-coordinating shipments with other Branch’s, Shipper’s, Consignee’s, agents etc.
Looking after sales lead forwarded by consignees, overseas agents, buying house & developing further business.
Participating in Air freight tenders in India & overseas.
Develop Processes & Prepare SOPs for Consignees, buying house’s, overseas agents & our other branches to ensure smooth handling of shipments as well as avoiding delays and penalties.
Negotiating rates with Airlines & Shipping lines for tender rates & individual shipment rates.
Assisted with cargo uplift by following up various airlines & my established relationships.
Being a single point of contact for our larger clients & buying house agents.
Meeting with Shipper’s, Consignees, Overseas agent & Buying houses in India & overseas.
Attended cargo meetings, conferences & seminars all over India & overseas.
Liaised with Airlines, Co-loaders & Shipping line on daily basis.
Oversaw the daily workflow & followed up internal staff for custom clearance both Air & Sea.
Checking/Signing invoices & cheques daily.
Checking and oversaw the daily shipment reports sent to Consignees, Shipper & Buying houses.
Education
Air Dangerous Goods Acceptance Certification - Prepare workplace documents, Identify and label explosives/dangerous goods, Accept dangerous goods for air transport
AITAC
05.2025
Full Victorian Driver��s License - undefined
06.2017
License to operate a forklift truck - LO, LF
Australia Wide Forklift Training Centre
05.2017
Certificate in Commerce - Advanced Accounting & Auditing, Business Laws, Business Operation & Management, Economics & Business Statistics, Business Communication, Economics of Trade & Transport
Cambridge College
01.2007
Secondary School - undefined
Raghunath Hindi Higher Secondary Vidyalaya
01.2001
Skills
Understanding of freight forwarding operations
Business development and leadership skills
Building & maintaining relationships with key stakeholders
Team collaboration and independent decision-making
Organization and time management skills
Problem solving, process improvement, SOP creation & execution
Sourcing rates & preparing quotations
Experienced in using office software and online tools
Adaptable and fast learner
Hobbies and Interests
Playing & following all kinds of Sport esp. Cricket, AFL, NRL, Soccer., Travelling locally & overseas., Gardening, swimming, going to the cinema., Being involved in community events / volunteering., Spending time with family and friends., Donating Blood Regularly to the Red Cross Blood Bank – Australia.
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Warehouse Supervisor
Shop Fittings Store
10.2017 - Current
Warehouse Store person – Pick and Pack
E-pharmacy
06.2017 - 01.2018
Airfreight Manager - Exports
Taurus Forwarders Pvt Ltd
12.2013 - 12.2016
Assistant Manager – Exports Air & Sea
Hermes Travels and Cargo Pvt Ltd
11.2012 - 11.2013
Owner & Manager (Bakery Franchise)
Oven Craft
05.2010 - 06.2014
Branch Manager
Manilal Patel Clearing Forwarding Pvt Ltd
01.2009 - 02.2010
Airfreight Manager – Exports
Manilal Patel Clearing Forwarding Pvt Ltd
01.2001 - 01.2009
Full Victorian Driver��s License - undefined
License to operate a forklift truck - LO, LF
Australia Wide Forklift Training Centre
Certificate in Commerce - Advanced Accounting & Auditing, Business Laws, Business Operation & Management, Economics & Business Statistics, Business Communication, Economics of Trade & Transport
Cambridge College
Secondary School - undefined
Raghunath Hindi Higher Secondary Vidyalaya
Air Dangerous Goods Acceptance Certification - Prepare workplace documents, Identify and label explosives/dangerous goods, Accept dangerous goods for air transport
Customer Service Associate at Chick Elms Grand Entry Western Store & Rodeo ShopCustomer Service Associate at Chick Elms Grand Entry Western Store & Rodeo Shop