Accomplished Assistant Manager with 3 years of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager(Full Time)
Hungry Jack's Pvt Ltd
09.2020 - Current
Attended monthly sales meetings and reported pertinent information to employees.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Supervised and evaluated staff of 50 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
Assistant Manager(Part Time)
Hungry Jack's Pvt Ltd
02.2019 - 09.2020
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Monitored employee performance and developed improvement plans.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Coached team on effective upselling and cross-selling methods.
Trained team members in successful strategies to meet operational and sales targets.
Manager of Operations(Part Time)
Jena's Carpet Cleaning & Restoration
07.2017 - 12.2018
Handled 100 to 120 calls Week per to address customer inquiries and concerns.
Worked with Various customers to understand needs and provide best service.
Monitored social media and online sources for industry trends.
Maintained excellent attendance record, consistently arriving to work on time.
Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
Made Reports with all detailed readings, Photographs for insurance companies and councils.
Team Leader(Part Time)
Jena's Carpet Cleaning & Restoration
03.2017 - 07.2017
Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air, and upholstery.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Led team of 6 members while providing exceptional customer service.
Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
Junior Electrical Engineer
Adani Hazira Port Pvt Ltd
06.2015 - 07.2016
Designed, implemented and maintained electrical instruments and equipment.
Collaborated with vendors on design feasibility for manufacturing.
Documented work for internal use and client status updates.
Troubleshot electrical equipment problems such as electro-valves and sensors.
Monitored manufacturing operations of electrical devices for compliance with safety protocols.
Evaluated project scope to estimate costs and set timelines for project delivery.