Kasia Cooper
Perth
Summary
Motivated and reliable university student with strong interpersonal skills and a passion for working with children, customer service, and team-based roles. Known for being quick to learn, detail-oriented, and confident using technology in a dynamic environment.
Overview
4
4
years of professional experience
Work History
Assistant Outdoor Education Instructor
Sacred Heart College
02.2026 - Current
- Assisted wilderness skills expeditions to enhance student confidence and resilience.
- Facilitated student participation through active encouragement of engagement, cooperation, and confidence
- Ensure all activities are conducted in a safe and inclusive manner
- Managed equipment lifecycle, including setup, maintenance, and pack-up to ensure readiness for activities
- Supervised students while implementing behaviour management strategies to promote a positive learning environment
- Follow risk management procedures and safety guidelines at all times
- Administered basic first aid to students during outdoor activities to address injuries promptly.
- Support instructors in adapting activities to suit different skill levels
Education Support
Whitfords Catholic Primary School
01.2024 - Current
- Provided individualized instruction to students with special needs, fostering their learning progress and confidence.
- Supported students with disabilities, learning difficulties, and behavioral needs to promote their academic and social development.
- Work one-on-one or in small groups with students requiring additional support.
- Assisted classroom teachers in preparing and implementing effective learning programs to enhance student engagement.
- Foster a positive, inclusive, and safe learning environment.
- Supervise students during lessons, recess, lunch, excursions, and other school activities.
- Assisted in the development of learning materials and resources for classrooms.
Swimming Instructor
Craigie Leisure Centre
01.2023 - Current
- Designed and delivered engaging swim lesson plans for all ages and abilities, enhancing overall swimming skills and enjoyment.
- Instructed swimming techniques to diverse age groups and skill levels, fostering confidence and safety in the water.
- Instructed students on basic swimming strokes and essential water safety techniques during lessons.
- Created personalized lesson plans based on individual student needs and goals, improving swimmer progress and motivation.
- Evaluated swimmer progress and provided feedback
- Ensured safety compliance with CPR and Working with Children certifications
Sport Coach
Kidz n Sport
01.2025 - 03.2026
- Designed engaging sports programs for children of various age groups.
- Facilitated skill development sessions to enhance children's athletic abilities.
- Coordinated team activities and events to promote teamwork and sportsmanship.
- Led engaging group sessions, fostering a positive and energetic environment for participants.
- Organized and maintained sports equipment, ensuring readiness and safety for all activities.
Customer Service Roles
Ticketmaster
11.2025 - 12.2025
- Sold event tickets through online systems, phone, and in-person platforms, ensuring customer satisfaction and streamlined transactions
- Resolved customer inquiries, issues, and ticketing concerns professionally, contributing to positive customer relationships
- Assisted customers with seat selection, pricing, promotions, and event details, enhancing their overall experience
- Handle high-volume sales during peak event periods
- Process payments accurately while adhering to company policies
- Maintain knowledge of upcoming events, ticketing systems, and venue policies
Grain Technician & Sampler
Cooperative Bulk Handling (CBH)
01.2024 - 12.2025
- Assisted in loading grain into warehouse
- Collected and prepared grain samples for processing to ensure accurate testing results
- Monitored grain quality to ensure compliance with safety standards.
- Monitored grain quality during storage and transportation to uphold safety compliance
- Loaded grain samples onto trucks for transportation
- Maintained cleanliness and organisation in warehouse to facilitate efficient operations
- Implemented safety protocols to ensure a secure work environment.
- Following Safety Protocols on site
Educator - Early childhood
Care for Kids Kingsley
01.2024 - 12.2024
- Enhanced children's development in physical, social, and cognitive domains through targeted activities
- Fostered a warm, inclusive environment for children aged 6 months to 5 years
- Ensured safety and hygiene standards while fostering strong communication with families
Swimming Instructor
St Mary's Swim School
01.2023 - 01.2024
- Instructed swimming techniques for diverse age groups, enhancing skills and confidence.
- Demonstrated swimming skills to students while providing corrective feedback.
- Developed lesson plans tailored to individual student needs and goals.
- Monitored student progress, providing tailored feedback that improved performance.
- Ensured adherence to safety protocols during all swimming sessions, promoting a safe learning environment.
Swimming Instructor
Hale Swim School
01.2023 - 01.2024
- Instructed swimmers of all ages on proper technique, stroke development and water safety.
- Instructed swimming techniques to age groups and skill levels, enhancing individual confidence and ability.
- Developed lesson plans tailored to individual student needs and goals.
- Ensured safe and enjoyable learning environment, promoting student engagement and retention.
- Built strong relationships with students, fostering motivation and personal goal achievement.
Swimming Instructor
StateSwim Hillarys
01.2023 - 01.2024
- Instructed swimming techniques to diverse age groups and skill levels, fostering skill development and confidence in students.
- Developed lesson plans tailored to individual student needs and goals.
- Ensured adherence to safety protocols during all swimming activities, creating a safe environment for participants.
- Monitored and enforced pool rules and safety guidelines to maintain a secure swimming environment.
- Maintained accurate records of attendance and performance evaluations, supporting progress tracking and personalized feedback.
- Prepared and organized swimming equipment prior to classes and ensured proper storage after use.
Competitive Swimming
Swim to Succeed
01.2022 - 12.2023
- Created individualized training plans for advanced swimmers looking to improve their competitive swimming skills.
- Designed advanced swim programs to enhance performance of competitive swimmers
- Inspired young athletes while tracking their development and achievements
- Ensured a safe and supportive training environment
- Educated younger swimmers on competitive swimming rules and regulations to ensure compliance and understanding.
Customer Service Roles
Little Nelson
01.2022 - 12.2023
- Assisted with customer requests and answered questions to enhance overall satisfaction.
- Managed customer orders, processed payments, and prepared food to ensure seamless service
- Set up and packed down daily operations to maintain organized workflow
- Ensured food hygiene compliance
Customer Service Roles
Wanneroo Wolves Basketball Association
01.2022 - 12.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Executed day-to-day duties with precision, ensuring operational smoothness and customer satisfaction.
- Delivered VIP hospitality services for children's parties, enhancing guest experience through effective ticketing and promotions.
- Coordinated registration processes for attendees and participants, facilitating seamless event entry.
- Organized event materials, including signage and promotional items.
Customer Service Roles
Optus Stadium / Horner Recruitment / Event Services Australia
01.2022 - 12.2023
- Ushered guests, managed ticketing, coordinated COVID marshalling, provided OH&S support
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Assisted in planning and executing major sporting and entertainment events.
Education
Bachelor of Education - Secondary - Health and Physical Education and Outdoor Education
Edith Cowan University
Joondalup, WA11-2028
Certificate - III & IV Education Support
Sacred Heart College
Sorrento01-2024
Skills
- Teaching of Water and Safety
- Working with Children Check
- Responsible Service of Alcohol
- Surf Bronze Medal
Accomplishments
- AUSTSwim Swimming Instructor - 2022
- Bronze Medallion Royal Life Saving - 2022
- CPR and First Aid - 2024
- Responsible Service of Alcohol
- Swimming Champion Girl - 2016-2018
- Netball MVP / Runner-Up - 2019-2022
- Representative Teams 2015-2025
- Interschool Swimming 2015-2024
- Interschool Cross Country 2016-2018
- Interschool Athletics 2015-2019
- Interschool Basketball 2019-2023
- Interschool Netball 2015-2023
- CPR and First Aid - 2025
- Community Surf Rescue - 2025
References
Available upon request.
Timeline
Assistant Outdoor Education Instructor
Sacred Heart College
02.2026 - Current
Customer Service Roles
Ticketmaster
11.2025 - 12.2025
Sport Coach
Kidz n Sport
01.2025 - 03.2026
Education Support
Whitfords Catholic Primary School
01.2024 - Current
Grain Technician & Sampler
Cooperative Bulk Handling (CBH)
01.2024 - 12.2025
Educator - Early childhood
Care for Kids Kingsley
01.2024 - 12.2024
Swimming Instructor
Craigie Leisure Centre
01.2023 - Current
Swimming Instructor
St Mary's Swim School
01.2023 - 01.2024
Swimming Instructor
Hale Swim School
01.2023 - 01.2024
Swimming Instructor
StateSwim Hillarys
01.2023 - 01.2024
Competitive Swimming
Swim to Succeed
01.2022 - 12.2023
Customer Service Roles
Little Nelson
01.2022 - 12.2023
Customer Service Roles
Wanneroo Wolves Basketball Association
01.2022 - 12.2023
Customer Service Roles
Optus Stadium / Horner Recruitment / Event Services Australia
01.2022 - 12.2023
Bachelor of Education - Secondary - Health and Physical Education and Outdoor Education
Edith Cowan University
Certificate - III & IV Education Support
Sacred Heart College