Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
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Kasm Al Rubayi

West Gosford,Australia

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously maintaining great customer service. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Truck Mechanic Apprentice

Stabilised Pavements of Australia
01.2024 - 09.2024
  • Performed routine oil changes, tire rotations, brake replacements as part of regular truck maintenance schedules; preventing costly damage or accidents due to wear-and-tear over time.
  • Employed welding skills when necessary for structural repairs on chassis frames or other critical components of trucks.
  • Diagnosed complex mechanical issues using advanced diagnostic tools and techniques, resulting in reduced repair times and more accurate solutions.
  • Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Ordered new parts for broken belts, hoses and filters, resupplying inventory.
  • Followed factory and dealership standards to accurately perform repairs according to work order.
  • Inspected and tested machinery and equipment to diagnose malfunctions.
  • Assisted in the installation of new equipment, ensuring proper alignment and functioning for optimal performance.
  • Improved plant efficiency by conducting regular maintenance on machinery and equipment.
  • Tested wiring for issues and removed faulty sections.
  • Assisted with installation of satellite navigation, DVD and other accessory systems.
  • Supported the installation of new equipment by reading technical drawings and following instructions meticulously.
  • Assisted in the assembly of complex machinery, ensuring proper alignment and functioning of components.

Delivery Driver

Dominos's Pizza
03.2023 - 03.2024
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Anticipated customers' questions and complaints and skillfully handled concerns.
  • Developed and maintained professional relations between customer, store personnel, and company.
  • Lots of home repairs done to work vehicles including fixing coworkers vehicles

Dairy Team Member

Coles Supermarket
11.2022 - 06.2023
  • Proven ability to learn quickly and adapt to new situations.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Helped customers locate desired items.
  • Answered customer questions and provided detailed product information.

BOH Team Member

Hungry Jacks
05.2021 - 10.2022
  • Maintained and sanitized service stations, prep areas, and countertops.
  • Lifted and carried heavy materials.
  • Unloaded and stocked kitchen supplies.
  • Removed garbage, compost, and recycling, and placed in designated container areas.
  • Trained new staff on food preparation and safety procedures.

Plant Nursery Worker

Garden Ranger
08.2022 - 08.2022
  • Operated tractors and used wheelbarrows to move containerized shrubs, plants and trees from one destination to another.
  • Water, pruned and groomed plants and trees to maintain health and attractiveness.
  • Dug, raked and screened soil to prepare hot beds for planting.
  • Unloaded plants and nursery items from delivery trucks.

Education

High School Diploma -

Henry Kendall High School
Gosford, NSW
11.2023

Skills

  • Multitasking Abilities
  • Cultural Awareness
  • Critical Thinking
  • Teamwork and Collaboration
  • Excellent Communication
  • People Skills
  • Problem-Solving

Certification

First Aid Certified-Armoured Health

Year 12 graduation certificate- Henry Kendall High School

White Card

Languages

Arabic
Professional Working

References

  • Caitlin Simpson-Hungry Jacks Store Manager-0421797058
  • Sharron-Character Reference-0416110158
  • Eden-Coles Dairy Manager-0425277627
  • Shaun-Garden Ranger Work Experience Supervisor- 0417 446 816
  • JP Grant-Henry Kendell High School Primary Industries Teacher-0490692187
  • Rhihanan-Dominos Store Manager-0431065404
  • Alan Duke-SPA Workshop Manager 0416219052
  • Michael Tamayo-SPA Workshop Foreman 0410191266
  • Aaron Winkle-SPA Fitter 0402357775

Timeline

Truck Mechanic Apprentice

Stabilised Pavements of Australia
01.2024 - 09.2024

Delivery Driver

Dominos's Pizza
03.2023 - 03.2024

Dairy Team Member

Coles Supermarket
11.2022 - 06.2023

Plant Nursery Worker

Garden Ranger
08.2022 - 08.2022

BOH Team Member

Hungry Jacks
05.2021 - 10.2022

High School Diploma -

Henry Kendall High School
Kasm Al Rubayi