Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously maintaining great customer service. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Truck Mechanic Apprentice
Stabilised Pavements of Australia
01.2024 - 09.2024
Performed routine oil changes, tire rotations, brake replacements as part of regular truck maintenance schedules; preventing costly damage or accidents due to wear-and-tear over time.
Employed welding skills when necessary for structural repairs on chassis frames or other critical components of trucks.
Diagnosed complex mechanical issues using advanced diagnostic tools and techniques, resulting in reduced repair times and more accurate solutions.
Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
Assessed equipment for damage, wear, battery life, and fluid levels.
Ordered new parts for broken belts, hoses and filters, resupplying inventory.
Followed factory and dealership standards to accurately perform repairs according to work order.
Inspected and tested machinery and equipment to diagnose malfunctions.
Assisted in the installation of new equipment, ensuring proper alignment and functioning for optimal performance.
Improved plant efficiency by conducting regular maintenance on machinery and equipment.
Tested wiring for issues and removed faulty sections.
Assisted with installation of satellite navigation, DVD and other accessory systems.
Supported the installation of new equipment by reading technical drawings and following instructions meticulously.
Assisted in the assembly of complex machinery, ensuring proper alignment and functioning of components.
Delivery Driver
Dominos's Pizza
03.2023 - 03.2024
Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Verified orders prior to completing deliveries to avoid customer complaints.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Anticipated customers' questions and complaints and skillfully handled concerns.
Developed and maintained professional relations between customer, store personnel, and company.
Lots of home repairs done to work vehicles including fixing coworkers vehicles
Dairy Team Member
Coles Supermarket
11.2022 - 06.2023
Proven ability to learn quickly and adapt to new situations.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Helped customers locate desired items.
Answered customer questions and provided detailed product information.
BOH Team Member
Hungry Jacks
05.2021 - 10.2022
Maintained and sanitized service stations, prep areas, and countertops.
Lifted and carried heavy materials.
Unloaded and stocked kitchen supplies.
Removed garbage, compost, and recycling, and placed in designated container areas.
Trained new staff on food preparation and safety procedures.
Plant Nursery Worker
Garden Ranger
08.2022 - 08.2022
Operated tractors and used wheelbarrows to move containerized shrubs, plants and trees from one destination to another.
Water, pruned and groomed plants and trees to maintain health and attractiveness.
Dug, raked and screened soil to prepare hot beds for planting.
Unloaded plants and nursery items from delivery trucks.
Education
High School Diploma -
Henry Kendall High School
Gosford, NSW
11.2023
Skills
Multitasking Abilities
Cultural Awareness
Critical Thinking
Teamwork and Collaboration
Excellent Communication
People Skills
Problem-Solving
Certification
First Aid Certified-Armoured Health
Year 12 graduation certificate- Henry Kendall High School
White Card
Languages
Arabic
Professional Working
References
Caitlin Simpson-Hungry Jacks Store Manager-0421797058
Sharron-Character Reference-0416110158
Eden-Coles Dairy Manager-0425277627
Shaun-Garden Ranger Work Experience Supervisor- 0417 446 816
JP Grant-Henry Kendell High School Primary Industries Teacher-0490692187
Business Development Manager at Forklifts Australia - Access Group AustraliaBusiness Development Manager at Forklifts Australia - Access Group Australia