Retail Pharmacy Assistant
Steve Siamidis Pharmacy
11.2023 - 02.2024
- Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
- Provided superior service by actively engaging with customers, listening attentively to their needs, and offering helpful advice.
- Maintained a clean and organized workspace, promoting a positive environment for customers and staff alike.
- Assisted store management with general retail tasks such as merchandising displays and cashier duties when needed.
- Assisted customers in locating over-the-counter products, improving their overall shopping experience.
- Managed phone lines efficiently, addressing customer questions promptly and effectively.
- Increased customer satisfaction by providing timely and accurate medication information to customers.
- Contributed to an increase in repeat customers through exceptional customer service and product knowledge.
- Kept pharmacy counter and related areas clean, neat and organized.
- Greeted customers at counter and provided excellent customer service.
- Learnt to quickly locate prescription medications for patients and put labels on them
- Constantly aimed to maximise customer experience and satisfaction by being enthusiastic, understanding, willing to help, and understanding customer wants and needs
