Kastania Nousias
Brisbane,QLD
Summary
I’m a detail-oriented and reliable professional with a background as a legal assistant, now looking to bring my strong communication and organizational skills into a retail role. I’m used to juggling multiple tasks, staying calm under pressure, and helping people — whether it’s answering questions, solving problems, or keeping things on track behind the scenes. I work well independently but also in a team, and I take pride in providing great service, and getting the job done efficiently and effectively.
Overview
6
6
years of professional experience
Work History
Legal Assistant
HBA Legal
Brisbane , QLD
07.2024 - Current
- Drafted legal documents and correspondence with precision and professionalism, showcasing strong written and verbal communication skills.
- Collaborated with the legal team and administrative staff to ensure smooth office operations
- Maintained organization of case files and legal records, demonstrating the accuracy and attention to detail.
- Managed phone inquiries, scheduling appointments, and supporting high-pressure communications in a fast-paced environment.
Customer Service Representative
Ampol
Gold Coast, Qld
03.2021 - 03.2023
- Assisted customers with inquiries and resolved issues efficiently.
- Collaborated with team members and management to enhance customer service and exceed goals for customer satisfaction rates.
- Processed transactions and maintained accurate cash handling practices.
Customer Service Representative
McDonalds
Melbourne, VIC
03.2019 - 06.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed cash register operations, and assisted with stock.
Education
Graduate Diploma - Legal Practice
Queensland University of Technology
Brisbane, QLD06-2024
Bachelor of Arts - Law
Griffith University
QLD12-2022
Bachelor of Arts - Political Science And Government
Griffith University
QLD12-2022
Skills
- Client relations
- Office administration
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Client service and support
- Ethics compliance
- Data management
Languages
Greek
Native/ Bilingual
English
Native/ Bilingual
Availability
- Friday - 6:00pm onwards
- Saturdays
- Sundays
References
Lence Milosevski
Operations Manager
Details provided upon request
Timeline
Legal Assistant
HBA Legal
07.2024 - Current
Customer Service Representative
Ampol
03.2021 - 03.2023
Customer Service Representative
McDonalds
03.2019 - 06.2021
Graduate Diploma - Legal Practice
Queensland University of Technology
Bachelor of Arts - Law
Griffith University
Bachelor of Arts - Political Science And Government
Griffith University
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