Katlin Boyd
Brisbane,Australia
Summary
Cultivated a reputation for a strong work ethic and dependability, excelling in both independent and collaborative settings.
Highly motivated with desire to take on new challenges. Adaptability, flexibility, exceptional interpersonal skills.
Experienced in fast-paced and hands on environments. Adaptable to last-minute changes, thrives under pressure and consistently.
Overview
1
1
Certification
1
1
year of post-secondary education
2
2
years of professional experience
Work History
Mental Health & Addiction Services
Queensland Health Government
Brisbane , QLD
04.2026 - Current
- Delivered customer service to patients, families, and clinical staff, enhancing overall satisfaction with mental health services.
- Led crisis management efforts to resolve issues promptly and efficiently.
- Implemented risk management strategies to mitigate potential threats.
- Cultivated and strengthened relationships with key clients and stakeholders to support collaborative care initiatives.
- Processed patient referrals for Queensland Health administrative services.
- Managed incoming and outgoing correspondence to ensure effective communication and accurate record-keeping within hospital systems.
- Scheduled and organized appointments for staff and patients, calendars, and meeting arrangements.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Oversaw financial budgeting and fiscal management to optimize resources.
- Provided guidance to team members on how to effectively complete tasks within established timelines.
- Implemented new technologies to enhance workplace productivity levels.
- Directed strategic planning and implementation of organisational goals.
- Processed payroll records for employer pay cycles and benefit deductions.
- Resolved discrepancies between payroll records and employee inquiries.
Bar Supervisor
Rivertage
08.2024 - Current
- Served high customer volumes during special events, enhancing guest satisfaction and experience.
- Ensured compliance with local alcohol regulations through diligent ID checks and responsible service practices, reducing risk of violations.
- Performed opening and closing duties, including sales report printing, shift setup, cash drawer preparation, and inventory management, ensuring smooth operations.
Administration Officer(A03)
Queensland Health
02.2025 - 10.2025
- Coordinated administrative tasks to support hospital operations, enhancing overall workflow.
- Managed scheduling and appointment systems for medical staff and patients, streamlining access to care.
- Maintained accurate patient records using electronic health record systems.
- Collaborated with healthcare teams to facilitate effective communication and improve service delivery.
- Answered incoming telephone calls and emails promptly and courteously.
Education
Queensland Certificate of Education - Film And TV
Brisbane State High School & TAFE
Brisbane, QLD 01.2023 - 10.2023
Skills
- Patient record management
- Healthcare administration
- Financial oversight
- Resource allocation
- Complex Problem-Solving
- Time Management
- Leadership
- Multitasking
- Attention to detail
- Conflict resolution
- Excellent communication
- High-energy environment
- Highly reliable
Certification
- QLD RSA
- NSW RSA
- First Aid
- Fire & emergency certificate
Timeline
Mental Health & Addiction Services
Queensland Health Government
04.2026 - Current
Administration Officer(A03)
Queensland Health
02.2025 - 10.2025
Bar Supervisor
Rivertage
08.2024 - Current
Queensland Certificate of Education - Film And TV
Brisbane State High School & TAFE
01.2023 - 10.2023