KAT CINI

● Lead and contribute to the building of a cohesive and dynamic team.

● General Reception, Telephone enquiries, and Student Reception - ensure that the

offices are always appropriately attended inclusive of rostering of staff across both

campus administration centres for the efficient and professional completion of these

duties.

● In conjunction with the Finance Manager, oversee the receipt of all payments

received at Reception.

● Coordinate administrative tasks for all College related publications/notices.

● Organise the distribution of College emails and SMS notifications to the parent

community.

● Co-ordination of the Operoo parent permission and medical forms for excursions

and camps

● Administration Stationery coordination, including official College stationery.

● Sick Bay monitoring and supervision, including maintenance of all first-aid

supplies/cabinets.

● Oversee anaphylaxis and first aid policy development and anaphylaxis student

profiles including action plans and school-based risk management meetings with all

families and students with anaphylaxis, annually.

● Co-ordinate Critical incident management in relation to student illness or injury

● Oversee the sign-on process for visitors.

● Lost property management.

● Maintenance and management of Student Records.

● Deployment of General Office Secretarial staff ensuring all staff are appropriately

trained.

● Tasks as directed by the Deputy Principal Head of Campus

● Provide informed and friendly customer service to all students and

parents/guardians.

● Provide support and assistance to school staff.

● Manage all aspects of the hiring of the Geode Performing Arts Centre.

● Co-ordinate all aspects of the booking of the College owned buses.

● Co-ordinate the hiring of external contractor buses for school events.

● Co-ordinate the college’s private bus runs.

● Oversee the hiring of facilities on both campuses.

● Handle confidential information in an appropriate manner.

● Other duties as directed by the College Principal or Business Manager.

• Developed strategic plans for increasing revenue streams through product promotions or additional services
• Created and maintained a positive working environment that fostered collaboration among team members and improved overall morale
• Scheduled maintenance for all equipment; monitored usage patterns; inspected machines regularly for safety hazards or malfunctions
• Established processes for monitoring daily operations including staff scheduling, budgeting, inventory control, and customer service
• Implemented policies related to employee conduct, dress code standards and disciplinary actions when necessary
• Worked closely with IT personnel to ensure smooth functioning of computer systems and software applications relevant to club management
• Oversaw hiring process including interviewing candidates; conducting background checks; making offers of employment
• Performed administrative duties such as payroll processing and ordering supplies and equipment as needed
• Evaluated existing fitness programs and developed new ones to meet the needs of members
• Analyzed monthly sales reports to identify areas of improvement within the business model
• Ensured compliance with licensing regulations from state and local governing bodies
• Developed and implemented innovative programs to enhance customer satisfaction, increase revenues, and reduce operating expenses

• Provided leadership and motivation to team members to increase productivity and efficiency within the store
• Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds
• Interviewed and hired prospective employees according to team needs
• Solved problems and resolved conflicts for team members and customers
• Oversaw day-to-day store operations to foster efficient and profitable operations
• Mentored new employees on store policies and procedures while providing guidance and support in their roles
• Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly
• Created weekly work schedules to meet staffing needs while controlling labor costs
• Addressed employee issues, performed corrective actions, and terminated employment when necessary
• Stocked and organized products in storage spaces and retail shelves
• Tracked store inventory and ordered new products to prevent shortages
• Coordinated employee schedules according to availability and made staffing adjustments to cover shifts
• Monitored customer service levels and implemented necessary changes to improve customer satisfaction
• Evaluated customer feedback and complaints to locate weaknesses and improve service
• Monitored store operations to ensure compliance with safety regulations, company policies, and legal requirements

• Overall running of business, upgrades of facilities, predicting monthly and yearly KPI'S, Planning yearly marketing, social media management, project planning and development, training employees sales, admin and personal training management, overall sales, retention of business clients, working with diverse group of tradespeople for facility projects, fortnightly roster and payroll, conflict resolution, cross promoting with corporate businesses

• Duties: Sales, reaching monthly KPI's, marketing, outreach, cross promoting, general administration, retention, club coordinating, personal training including one on one sessions, group sessions, designing personalised programs and consultations
• Trained within all business services and roles including: Fitness Coaching, Food Coaching, Personal Training, Group Instructing and Cell IQ
• Contacted prospective or existing customers to discuss services
• Answered customers' questions about services, prices
• Informed customers of contracts
• Reaching monthly KPI's
• Marketing and Outreach
• Member Retention
• Maintaining and building strong relationships with new and existing clients and members

• General correspondence, maintaining files, receiving and sending emails, booking appointments, preparing minutes of meetings, attending settlements, preparation of court documents and managing visa applications, Law point services (company searches, ASIC searches, title searches, daily & monthly download of previous days' activities, rate searches), preparing Conveyancing documents (dispositions)

• Handling incoming and outgoing calls, organizing all internal meetings using electronic system, greeting clients, maintaining reception area, organizing security cards for internal staff and staff travelling interstate, AV set up for all meeting request, cash handling, assisting with organization of in-house events/functions set up, opening and closing of business
• Managed the reception area by answering incoming calls, responding to inquiries, and directing calls to appropriate personnel
• Answered office telephone to address questions or forward calls to appropriate staff
• Provided excellent customer service to both internal and external customers via telephone or email communication
• Assisted with administrative tasks such as data entry, preparing reports, photocopying materials
• Greeted and welcomed clients, customers, and visitors in a professional manner
• Managed calendars to arrange schedules and appointments, coordinating meetings or travel

• Handling incoming and outgoing calls, recording and distributing messages, screening and forwarding all calls, greeting clients, maintaining a busy reception area, checking all boardrooms and presentation rooms on a regular basis, organize and book meeting rooms, distributing all incoming mail and outgoing mail

• Handling incoming and outgoing calls, organize incoming and outgoing mail, organize in-house work functions, liaising with clients, database entry, training new office staff members, organize couriers, managing correspondence files, operating Dictaphone, typing, court document preparation, checking and responding to emails, reviewing documentation, word processing, process end of month accounts, data entry, editing documents, Law point services (company searches, ASIC searches, title searches, daily & monthly download of previous days' activities, rate searches), preparing Conveyancing documents (dispositions)

• Preparing meals, Answering incoming calls, Cash handling, opening and closing of business, ordering supplies for the company on a weekly basis