Kat Kastelan

Good understanding of the meaning and importance of workplace values and team culture

Ability to assess risk within role and guidelines

Professional written, verbal, and interpersonal communication skills

Computer literacy skills including comprehensive knowledge of Microsoft Suite, Transaction Manager, Customer Relationship Manager, Citrix workplace

Confident utilising multiple software programs simultaneously

Schedule and coordinate virtual and in-person meetings, events, and appointments for an 8-person team

Initiative and problem-solving skills to resolve daily challenges at first touch point

Happy and supportive team member

Quick and eager to apply knowledge to help create a more efficient workspace by proactively anticipating customer and team needs

Organise and manage sensitive data input, retrieving and delivering information quarterly

Successful Key Performance Indicator strategy planner for both personal and team goals

Meticulous attention to detail

Efficiently collaborate with multiple teams and outside vendors to organise stock and meet deadlines

Competent in working under pressure

Ability to multitask, with exceptional organisational and people management skills

Exceptional customer centric focus Able to hold meaningful conversations to assist discovery of customer needs and satisfy customer inquiries, expectations, and complaints