Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katrina Williams

Hamilton,VIC

Summary

I have many years of experience working in a range of fields, with each role assisting to increase my skills in customer service, prioritising tasks and having an understanding of the industry and standard requirements of each role. Being a reliable and quick learner, my recent role in real estate increased my customer service and problem solving skills to a very high standard and I conduct myself well under pressure, both within a team and independently. Looking to tackle new responsibilities in a new environment, and am used to working in a fast-paced environment,

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Property Manager & Sales Consultant

Groves Real Estate
Hamilton, Vic
10.2018 - 02.2022
  • Being a small, independent agency my role was quite diverse. This included, but was not limited to: reception work and direct client service, trust accounting and debt/rent collection, conducting sales and rental inspections, including ingoing, routine and exit reports, organising maintenance and property concerns, liaising with multiple customers and clients, application and attendance to VCAT, prioritising daily tasks and urgent matters.

Server & cashier

Swiss Chalet Rotisserie
Ottawa, Canada
01.2017 - 01.2018
  • Excellent customer service both within restaurant and take-away services, basic bar experience, restocking, cleaning, food preparation and serving

Trainee Store Manager

Aldi Food Stores
Hamilton, Victoria
01.2013 - 01.2017
  • Daily merchandising and running of stock, excellent customer service of hundreds of customers per day, meeting KPI's, training new staff in store, stock ordering, rostering, organising of staff and task requirements, cash handling and stock take

Apprentice Cake & Pastry Chef

Golden Nugget Bakery
Ballarat, Victoria
01.2010 - 01.2013
  • Food preparation and decoration , wholesale and retail distribution, nightshift hours , working in a small team in a fast-paced environment, completing customer orders, stock ordering

Education

11 High School Certificate -

Baimbridge College
2010

Skills

  • Work Task Prioritization
  • Reliable and Responsible
  • Cash Handling
  • Problem Solving
  • Customer Relations
  • Team Leadership
  • Retail merchandising

Certification

  • Victorian Real Estate Agent Representative license
  • Certificate 4 in Retail Management
  • Certificate 3 in Cake & Pastry Chef wholesale & retail
  • Responsible Service of Alcohol (RSA) certificate

Timeline

Senior Property Manager & Sales Consultant

Groves Real Estate
10.2018 - 02.2022

Server & cashier

Swiss Chalet Rotisserie
01.2017 - 01.2018

Trainee Store Manager

Aldi Food Stores
01.2013 - 01.2017

Apprentice Cake & Pastry Chef

Golden Nugget Bakery
01.2010 - 01.2013

11 High School Certificate -

Baimbridge College
Katrina Williams