Kat Zacklova
Runaway Bay,QLD
Summary
Accomplished Business Development Manager at United Vets Group, adept in customer acquisition management and effective communication, significantly exceeding KPIs by doubling them in 2023. With a proven track record of fostering professional relationships and implementing innovative market trend analysis, I excel in driving growth and achieving sales goals through strategic planning and operational excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Development Manager
United Vets Group
06.2022 - Current
- I am the lead BDM for UVG. I am the BDM for the entirety of the following areas: QLD, WA, SA, NT and Tasmania and have recently acquired NSW.
- Due to this being my area I have an expanse of knowledge of almost every clinic in those areas and their resources which is unmatched in the industry.
- I average approximately more than 30 new conversions per annum.
- I more than doubled my current KPI's for 2023.
- I have no issue travelling extensively and I am on the road 10 months of the year with UVG seeing current members and establishing new clients.
- I assisted and made initial contact with new supply partners including Knight Benedikt and Mavlab who we have current agreements with.,
- I established a need for Equine products for our Equine practices and mixed practice members to enhance their rebate needs. Vetsense is one brand I am responsible for as well as 4Cyte.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- I implemented and developed new processes such as rebate health checks and add on services such as retail training for staff and an official on-boarding session.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Kept meticulous client notes and updated account information in company databases.
- Scheduled and implemented product promotions in accordance with available inventory and staff resources.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
Real Estate Agent
Noosa Lakes Real Estate
09.2021 - 06.2022
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Advised clients on market conditions and property value for informed decision-making.
- Presented purchase offers to sellers for consideration.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Reviewed market research data and changed sales plans accordingly.
- Conducted comprehensive market analysis to identify opportunities for investors.
Owner
Keeping Fit Biotech
11.2019 - 02.2022
- Manufactured and Developed my own brand of Protein Powders and Pre-Workout supplements
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve ope
- Conducted performance tests and quality assurance tests of goods to meet product certification requirements.
- Worked with raw materials to develop complete and commercially viable products.
- Reviewed demand forecasts to determine realistic production approach and manage inventory comprehensively.
- Verified that all general manufacturing processes met high quality standards.
Local Laws Ranger Animal Management Temp Contract
Burdekin Shire Council
04.2021 - 06.2021
- Operated and maintained vehicles, tools and equipment to perform enforcement, patrol, construction and maintenance duties.
- Enforced rules and regulations to protect public and environment and issued citations for patterns of non-compliance or extreme violation.
- Developed and maintained accurate logs, reports and records of work performed and materials and equipment used.
- Investigated, documented and submitted incident reports for violations and code of conduct infringements.
- Provided mutual aid to local law enforcement agencies as dispatched to combat crime and promote safe neighborhoods for citizens.
- Communicated through multi-frequency radio and obtained and transmitted information in field to dispatch other staff and agencies.
- Conducted fire safety inspections to check compliance with local, state and federal regulations.
Community Animal Health Director
Acorn Animal Health And Welfare
02.2014 - 03.2017
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Monitored and coordinated workflows to optimize resources.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Educated caregivers and pet owners on animal care, nutrition, and disease management.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Educated clients on nutrition, preventive health and other animal care.
Education
Bachelor of Science - Pharmacy 3 Semesters Completed
University of New England
Armidale, NSWDiploma - Zoo Management
City Business School
London, UK09.2019
Diploma - Captive Animal Management
City Business School
London UK06.2019
Certificate Specialisation - Public Health Specialisation
John Hopkins School of Tropical Medicine
USA04.2018
Associate of Arts - Veterinary Technician
Ashworth College
USA2017
Certificate Course - Entrepreneurship in Emerging Economies
Harvard University Business School
USA2016
Skills
- Implementation Guidance
- Statistic Analysis
- Developing Referrals
- Customer Acquisition Management
- Effective Communication
- Online Advertising
- Problem Resolution
- Pricing Structures
- Operational Planning
- Customer Accounts Management
- Market Trend Analysis
- Professional Relationships
Accomplishments
- Guinness World Record 2024 Oldest Woman to Solo Trek The Simpson Desert
- Author of Meals for 2 Me and My Dog (A cookbook for you and your pet) Available on Kindle
- Passion for animal welfare and nutrition I started several free to the community health programs for pets in Western Australia
- Author The Big Red Walk
- Guinness World Record Attempt 2025/26 Arctic Circle
- Accomplished Helicopter Pilot, and Skydiver
- Author of Mindset Matters for Extreme Event Training
- e Member of My Next Op Commando and Elite SAS Training hosted by former Australian SAS Commandos
Certification
- Certificate III Pharmacy Assistant 2020
Languages
French
Elementary
Thai
Elementary
Spanish
Limited Working
Russian
Native or Bilingual
Italian
Limited Working
Timeline
Business Development Manager
United Vets Group
06.2022 - Current
Real Estate Agent
Noosa Lakes Real Estate
09.2021 - 06.2022
Local Laws Ranger Animal Management Temp Contract
Burdekin Shire Council
04.2021 - 06.2021
Owner
Keeping Fit Biotech
11.2019 - 02.2022
Community Animal Health Director
Acorn Animal Health And Welfare
02.2014 - 03.2017
Bachelor of Science - Pharmacy 3 Semesters Completed
University of New England
Diploma - Zoo Management
City Business School
Diploma - Captive Animal Management
City Business School
Certificate Specialisation - Public Health Specialisation
John Hopkins School of Tropical Medicine
Associate of Arts - Veterinary Technician
Ashworth College
Certificate Course - Entrepreneurship in Emerging Economies
Harvard University Business School
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