Summary
Overview
Work History
Education
Skills
References
Timeline
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Katalina Tu'utafaiva

Brisbane,QLD

Summary

I am a 18-year-old graduate looking for casual or part time employment. I am very passionate about helping people and have proven time management and collaboration skills developed from sporting and volunteer engagement. I consider myself reliable, hardworking and have displayed strong interpersonal skills enhanced by taking part in public speaking.

Overview

3
3
years of professional experience

Work History

Delivery Assistant

Couriers Please
08.2019 - 01.2021
  • Time efficient
  • Assisted in loading and unloading trucks, ensuring safe transportation of goods.
  • Maintained accurate records of deliveries and pickups for efficient tracking and reporting purposes.
  • Provided excellent customer service, addressing inquiries or issues related to deliveries professionally and courteously.
  • Reduced fuel consumption by planning efficient routes that minimized unnecessary mileage.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.

Franchise Business

Taco Bell
01.2021 - 01.2022
  • Upholding workplace health and safety regulations
  • Maintaining a clean and tidy workspace.
  • Improved customer satisfaction scores by emphasizing the importance of exceptional service among franchise staff members.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to team objectives in fast-paced environment.

Retail Business

Lovisa
03.2022 - 12.2022
  • Fast learner due to excellent memory
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Following the company's security and safety procedures.
  • Built credibility and value in company solutions through strategic research and preparation.
  • Increased client satisfaction by providing tailored retail consulting services and identifying areas for improvement.

Education

High School Diploma -

North Lakes State College
North Lakes, QLD
11.2023

Skills

  • Clear Communication
  • Order Preparation
  • Equipment Maintenance
  • Positive Attitude

References

  • Mary Harm - Pacific Liaison Officer: Mharm55@eq.edu
  • Sunny - Origin Kebabs Manager: 0433834242

Timeline

Retail Business

Lovisa
03.2022 - 12.2022

Franchise Business

Taco Bell
01.2021 - 01.2022

Delivery Assistant

Couriers Please
08.2019 - 01.2021

High School Diploma -

North Lakes State College

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Katalina Tu'utafaiva