Katarina Everly

Handled high volume of inbound calls per shift representing different charities and acquiring new donors.

Observed and learned changing customer requirements and adapted sales

strategies as needed.

Overcame objections using friendly, persuasive strategies.

Generated leads and established relationships with potential customers through outbound telephone calls.

Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Utilized sales techniques to build customer interest and close sales.

• Represented Amcal as the first point of contact and provided a professional level of customer service via telephone and face to face interactions.
• Counted and labeled prescriptions with correct item and quantity.
• Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
• Ensured display shelves were maintained and stocked in a presentable manner around the clock.