Katarina Kladis
Brisbane,QLD
Summary
Dedicated professional with extensive experience in customer service, hospitality, disability support, and traffic control. Recognized for punctuality, adaptability, and performance under pressure. Proven ability to work independently and collaboratively, consistently delivering excellent service while ensuring safe and efficient environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Traffic Controller
Moonyah Workforce
Gold Coast, QLD
02.2025 - 02.2026
- Directed traffic safely around roadworks and construction zones
- Communicated with team members via two-way radio
- Managed pedestrian safety in high-risk environments
- Followed strict safety procedures and supervisor instructions
- Operated signage including Stop/Slow bat
- Managed traffic flow at construction sites to ensure safety and compliance.
- Communicated with site supervisors to coordinate traffic control strategies effectively.
Traffic Controller
TCI Traffic Control
Gold Coast, QLD
12.2023 - 02.2025
- Utilized two-way radios for communication between dispatchers or other field personnel concerning changes in traffic conditions due to accidents or inclement weather.
- Implemented strategies designed to reduce congestion during peak hours such as staggered shift schedules or alternative routing options.
- Communicated regularly with supervisors regarding changes in traffic patterns or new construction projects that impacted existing routes.
Self-Employed Nail Technician
Gold Coast, QLD
12.2020 - 11.2023
- Provided nail services including manicures, pedicures, and nail enhancements
- Built and maintained strong client relationships
- Managed bookings, scheduling, and payments
- Maintained a clean and hygienic workspace
- Promoted and sold additional products and services
Support Worker
Valley Industries
Taree, NSW
06.2019 - 09.2020
- Provided personal care and daily living support to clients with disabilities
- Administered medication and assisted with mobility
- Used lifting equipment safely
- Supported clients with meals, hygiene, and household tasks
- Maintained a compassionate and patient approach
Hospitality & Customer Service Roles
Taree & Wingham, NSW
01.2016 - 01.2019
- Greeted and seated customers
- Took and delivered orders
- Operated cash register and handled payments
- Maintained cleanliness of dining areas
- Assisted with food preparation
- Handled customer orders and payments
- Restocked beverages and supplies
- Assisted customers with product selection
- Processed transactions
- Restocked shelves and maintained store presentation
Volunteer
Surf Life Saving NSW
Blackhead, NSW
01.2016 - 01.2018
- Monitored beach safety and identified hazards
- Assisted in patrol setup
- Helped ensure swimmer safety in ocean conditions
Education
High School Diploma -
St Clare's High School
Taree, NSW01.2019
Skills
- Customer service & communication
- Safety procedures
- Customer service
- Team communication
- Time management
- Two-way radio proficiency
- Cash handling & EFTPOS transactions
- Retail sales & upselling
- Teamwork & reliability
- Time management & multitasking
- Stock control & merchandising
- Workplace safety awareness
- Food preparation & hygiene
- Fast learner with strong work ethic
Certification
- Traffic Controller Licence
- White Card
- CPR Certificate
Timeline
Traffic Controller
Moonyah Workforce
02.2025 - 02.2026
Traffic Controller
TCI Traffic Control
12.2023 - 02.2025
Self-Employed Nail Technician
12.2020 - 11.2023
Support Worker
Valley Industries
06.2019 - 09.2020
Hospitality & Customer Service Roles
01.2016 - 01.2019
Volunteer
Surf Life Saving NSW
01.2016 - 01.2018
High School Diploma -
St Clare's High School