Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Katarina Kladis

Brisbane,QLD

Summary

Dedicated professional with extensive experience in customer service, hospitality, disability support, and traffic control. Recognized for punctuality, adaptability, and performance under pressure. Proven ability to work independently and collaboratively, consistently delivering excellent service while ensuring safe and efficient environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Traffic Controller

Moonyah Workforce
Gold Coast, QLD
02.2025 - 02.2026
  • Directed traffic safely around roadworks and construction zones
  • Communicated with team members via two-way radio
  • Managed pedestrian safety in high-risk environments
  • Followed strict safety procedures and supervisor instructions
  • Operated signage including Stop/Slow bat
  • Managed traffic flow at construction sites to ensure safety and compliance.
  • Communicated with site supervisors to coordinate traffic control strategies effectively.

Traffic Controller

TCI Traffic Control
Gold Coast, QLD
12.2023 - 02.2025
  • Utilized two-way radios for communication between dispatchers or other field personnel concerning changes in traffic conditions due to accidents or inclement weather.
  • Implemented strategies designed to reduce congestion during peak hours such as staggered shift schedules or alternative routing options.
  • Communicated regularly with supervisors regarding changes in traffic patterns or new construction projects that impacted existing routes.

Self-Employed Nail Technician

Gold Coast, QLD
12.2020 - 11.2023
  • Provided nail services including manicures, pedicures, and nail enhancements
  • Built and maintained strong client relationships
  • Managed bookings, scheduling, and payments
  • Maintained a clean and hygienic workspace
  • Promoted and sold additional products and services

Support Worker

Valley Industries
Taree, NSW
06.2019 - 09.2020
  • Provided personal care and daily living support to clients with disabilities
  • Administered medication and assisted with mobility
  • Used lifting equipment safely
  • Supported clients with meals, hygiene, and household tasks
  • Maintained a compassionate and patient approach

Hospitality & Customer Service Roles

Taree & Wingham, NSW
01.2016 - 01.2019
  • Greeted and seated customers
  • Took and delivered orders
  • Operated cash register and handled payments
  • Maintained cleanliness of dining areas
  • Assisted with food preparation
  • Handled customer orders and payments
  • Restocked beverages and supplies
  • Assisted customers with product selection
  • Processed transactions
  • Restocked shelves and maintained store presentation

Volunteer

Surf Life Saving NSW
Blackhead, NSW
01.2016 - 01.2018
  • Monitored beach safety and identified hazards
  • Assisted in patrol setup
  • Helped ensure swimmer safety in ocean conditions

Education

High School Diploma -

St Clare's High School
Taree, NSW
01.2019

Skills

  • Customer service & communication
  • Safety procedures
  • Customer service
  • Team communication
  • Time management
  • Two-way radio proficiency
  • Cash handling & EFTPOS transactions
  • Retail sales & upselling
  • Teamwork & reliability
  • Time management & multitasking
  • Stock control & merchandising
  • Workplace safety awareness
  • Food preparation & hygiene
  • Fast learner with strong work ethic

Certification

  • Traffic Controller Licence
  • White Card
  • CPR Certificate

Timeline

Traffic Controller

Moonyah Workforce
02.2025 - 02.2026

Traffic Controller

TCI Traffic Control
12.2023 - 02.2025

Self-Employed Nail Technician

12.2020 - 11.2023

Support Worker

Valley Industries
06.2019 - 09.2020

Hospitality & Customer Service Roles

01.2016 - 01.2019

Volunteer

Surf Life Saving NSW
01.2016 - 01.2018

High School Diploma -

St Clare's High School
Katarina Kladis