KATARINA STORE
Noosa,QLD
Summary
I'm a 19 year old sociable and positive Norwegian, looking to do regional work in Australia. My conscientious work makes me a reliable colleague, often seeking new responsibilities and eager to develop new skills. My friendly and approachable persona, makes me easy to communicate and work with.
Overview
1
1
year of professional experience
Work History
Receptionist
Tourism Adventure Group HR
09.2023 - Current
- Greeted up to 120 incoming visitors and customers per day, and provided friendly and knowledgeable assistance.
- Proficient and comfortable with the system Mews.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered over 20 phone calls each shift promptly, and directed them to correct offices.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Dealt with cancellations and refunds carefully to execute them correctly.
Waitress
Thon Hotels
09.2022 - 09.2023
- Greeted new customers enthusiastically for a great first impression
- Managed time effectively by prioritizing and planning tasks.
- Managed stress composed, during big events with up to 500 guests.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction.
Disability Support Worker
Averøy Kommune
01.2023 - 09.2023
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Preforming housework such as; housekeeping, laundry, preparing meals.
- Distributing medicine in different formats, and keeping track of specific amount and times.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Drove clients safely to social activities and appointments.
- Dealing with challenging social situation in an effective and calm matter.
Education
High School Diploma -
Atlanten Videregående
Kristiansund2023
High School Diploma -
Bonneville High School
United States, ID2022
Skills
- Empathic
- Time-management
- Communicative
- Problem-solving
- Collaborative
- Patient
- Composed
- Likeable
- Customer/Client relations
Timeline
Receptionist
Tourism Adventure Group HR
09.2023 - Current
Disability Support Worker
Averøy Kommune
01.2023 - 09.2023
Waitress
Thon Hotels
09.2022 - 09.2023
High School Diploma -
Atlanten Videregående
High School Diploma -
Bonneville High School
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