To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills. I am organised and dependable employee who is successful at managing multiple priorities with a positive attitude. Always willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
People and Culture
Right At Home Gold Coast
11.2023 - Current
Enhanced employee engagement by implementing innovative People and Culture initiatives and programs.
Set an example for new team members by modelling appropriate behaviour, work ethic, and job-specific skills, fostering a positive workplace culture.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Leveraged social media platforms effectively for promoting open positions among targeted audiences, increasing online visibility of job opportunities significantly.
Conducted regular performance reviews and provided constructive feedback, driving employee growth and satisfaction levels higher.
Recruitment Coordinator
Right At Home Gold Coast
10.2022 - Current
Maintained open lines of communication throughout the entire recruitment process, fostering positive relationships with both candidates and clients.
Maintained candidate records using Visual Care and updated information accordingly.
Streamlined job posting management across various platforms, increasing visibility to potential candidates.
Continuously updated job descriptions and requirements to ensure alignment with evolving company needs, promoting accurate candidate targeting.
Operated and maintained applicant tracking and candidate management systems.
Developed and implemented onboarding and orientation programs for new employees.
Staffing Coordinator
O'Brien Group Australia Metricon Stadium
01.2022 - 10.2022
Interviewed, hired and mentored over 200 new personnel and oversaw all staffing operations
Rostering Staff using Inzenious
Developed and facilitated new-hire orientations
Managed applicant tracking system Scout database by entering, updating and maintaining candidate contact details, resumes and supporting documentation
Developed guidelines, questionnaires and processes for assessing, interviewing and onboarding phases
Collaborated with Catering Venue Manager to determine department's short and long-term hiring needs
Demonstrated respect, friendliness and willingness to help wherever needed
Worked flexible hours; night, weekend, and holiday shifts.
Retail Manager
Somerset College
03.2010 - 12.2021
Exhibited excellent people skills during interaction with employees, students and customers
Controlled store inventory and reviewed cash and EFTPOS handling and operations reports
Trained and developed new employees for ease of transition into team culture
Implemented daily operating procedures to keep store clean, adequately stocked and well-organised
Recruited, hired and trained 20+ associates to develop productive team with excellent product knowledge
Reduced expenses by renegotiating vendor contracts and boost cost savings to College Business team
My Student Account - POS Sales and online System
Synergetic College Administration System
Online rostering system using Humanforce
Retail Uniform Stocktake
College Book Lists from Prep to Year 12 working with Box of Books and Campion Education
Assisted in major events on college grounds to support other team leaders in other departments.
Education
High School Diploma -
Taree High School
Taree
10.1992
Certificate IV - Human Resource Management
Australian HR Institute
Melbourne, VIC
2024
Skills
End to End Recruitment
Merchandising Operations
New Employee Orientation
Effective Working Relationships
POS Terminal Operations
Payroll Submission
Team Building
Data Entry
Dependable and Responsible
People and Culture
References
Ms Joanne Cafaro, Client Services Manager, Right at Home Gold Coast, 0400 500 315
Nurse Unit Manager at Gold Coast Hospital then Gold Coast University HospitalNurse Unit Manager at Gold Coast Hospital then Gold Coast University Hospital