Kate Brown

• Followed company regulations and rules to promote safe environment for travellers and employees.
• Cleaned and serviced aircraft cabin, galleys and lavatories.
• Supported passengers with special needs and provided assistance to wheelchair passengers.
• Advised passengers of flight regulations to maximize safety and security.
• Assisted passengers with storing luggage and helped locate seating.
• Answered passengers' questions about flight, aircraft and destination.
• Welcomed passengers aboard and provided overview of safety procedures.
• Offered personalized assistance to children, elderly and passengers with special needs.
• Delivered food and beverage service, reading material and other in-flight services.
• Assisted passengers in boarding and deplaning aircraft.
• Demonstrated knowledge of aircraft safety features and emergency equipment.
• Monitored cabin during flights and responded to passenger inquiries or issues.
• Collaborated with flight crew to maximize smooth and safe flights.
• Completed pre-flight safety checks to reinforce passenger safety.
• Responded to passenger emergencies to provide first aid.
• Performed pre-flight cabin checks to maintain operational safety equipment.
• Used excellent customer service skills in addressing passengers' needs.
• Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
• Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
• Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
• Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
• Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
• Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
• Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
• Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
• Resolved passenger conflicts and medical emergencies during flights.
• Ensured safety and comfort of customers onboard aircraft.

Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
• Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
• Sourced and ordered office equipment and supplies.
• Provided multifaceted services to professionals by managing mail,
scheduling appointments and other administrative tasks.
• Oversaw personal and professional calendars and coordinated
appointments for future events.
• Utilized personal and professional networks to identify, acquire and
manage new clients.
• Arranged domestic and international travel plans and itineraries.
• Attended meetings, took notes and tracked action items.
• Served as point of contact between clients and managerial staff.
• Answered phone calls and addressed customer questions and
concerns to promote satisfaction and continued business.
• Responded to emails and other correspondence to facilitate
communication and enhance business processes.
• Used discretion when handling confidential information.
• Communicated with internal departments, vendors and contractors to discuss schedules, project,requirements and upcoming appointment.

Greeted customers, helped locate merchandise and suggested suitable options.
• Answered questions about store policies and addressed customer concerns.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Increased sales and customer satisfaction through personalized servicing.
• Informed customers of current store promotions to encourage additional sales purchases.
• Assisted customers with prompt and polite support in-person and via telephone.
• Effectively located merchandise across various stores to address customer needs.
• Used POS system to process sales, returns, online orders and gift card activations.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Balanced and organized cash register by handling cash, counting change and storing coupons.
• Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
• Actively engaged customers to provide general assistance and information on store merchandise.

• Interacted positively with actors and actresses when escorting to and from trailers during filming.
• Managed digital assets and resources for business, promotional and routine filming use.
• Assisted crews with set building and pointed out problems that could be potential safety issues.
• Created reports and documents and submitted production paperwork on time.
• Maintained schedules, managed deadlines and interfaced with teammates to support production activities.
• Helped management with business operations to align teams, set goals and execute initiatives.

• Coordinated with producers and talent to create content and new ideas.
• Stayed alert, active and ready to respond to any request at any time using variety of available resources.
• Completed wide range of tasks in diverse filming areas to support operations.
• Assisted director with planning and completing film shots and B roll footage.
• Supported machine operators in setup and operation of production equipment resulting in efficient runs.
• Communicated with other crew members via walkie talkies to coordinated production activities.
• Supported world-class directors and service delivery to client community