Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kate Brown

Balwyn,VIC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Cabin Crew Member

Virgin Australia
Melbourne , VIC
08.2021 - 12.2023
  • Demonstrated safety procedures for emergency situations and ensured compliance among passengers.
  • Conducted pre-flight briefings to inform passengers about the flight route, expected duration and onboard services.
  • Performed cabin checks throughout the flight to ensure passenger comfort and safety requirements were met.
  • Responded promptly to customer complaints or requests for service during flights.
  • Collaborated with pilots in preparing aircraft for departure from airports.
  • Communicated effectively with customers using English language skills.
  • Maintained a professional appearance at all times while interacting with customers.
  • Adhered strictly to FAA regulations regarding air travel safety protocols.
  • Assisted disabled passengers as needed during boarding, deplaning and transfers between gates.
  • Followed company regulations and rules promoting safe environment for both travelers and employees.
  • Cleaned and serviced all areas of aircraft, including cabin, galleys and lavatories.
  • Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
  • Participated in pre-flight briefings to discuss flight details, weather and service plans.
  • Instructed passengers on safety and emergency procedures and answered questions related to flight.
  • Greeted passengers to assist in finding seating assignments and properly stowe items in overhead or under-seat storage.
  • Demonstrated proper use of seat belts, oxygen masks and flotation devices to prepare for emergencies.
  • Conducted preflight checks to assess general condition and cleanliness of aircraft.
  • Executed menu and drink orders to meet preferences of passengers.
  • Restocked and organized food, beverage and passenger items inventory.
  • Maintained database of in-flight entertainment and assisted passengers with selections.
  • Served beverages and food items and provided key information about offerings to passengers during flights.
  • Followed directives of pilots and airport personnel to complete safe, on-time departures and arrivals.
  • Completed flight logs, passenger action reports and inventory paperwork with high attention to detail.
  • Controlled flight environment by responding to disruptive passengers per FAA and federal guidelines.
  • Administered first aid to passengers experiencing medical issues and helped coordinate advanced in-flight or ground support.
  • Inspected cabins before and after flights to identify and address problems impacting flight operations, safety or passenger comfort.
  • Observed passengers for intoxication or possible threat to safety.
  • Demonstrated safety equipment and procedures to meet FAA guidelines.
  • Scanned tickets from passengers and welcomed aboard.

Personal Assistant

Razor Finance
Melbourne , VIC
02.2014 - 12.2021
  • Organized travel arrangements, including flights, transportation, and accommodation.
  • Performed calendar management and scheduling of appointments for the executive.
  • Prepared documents such as reports, presentations, agendas, and correspondence.
  • Greeted visitors in a professional manner and provided assistance with inquiries.
  • Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
  • Maintained confidential files related to personnel records or other sensitive information.
  • Proofread documents for accuracy prior to submission to the executive team.
  • Assisted with special projects as needed by researching topics, organizing data, summarizing findings..
  • Monitored deadlines for tasks assigned to staff members on behalf of the executive team.
  • Sorted mail received daily for distribution throughout the office.
  • Arranged conference calls with remote employees or clients located outside of local area.
  • Coordinated corporate events such as seminars or workshops hosted by the company.
  • Provided logistical support during video conferences or webinars conducted by senior leadership.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Organized personal and professional calendars with reminders for upcoming meetings and events.
  • Checked personal and professional activities to remind employer of priority tasks and deadlines.
  • Performed various clerical tasks and organized office areas to promote productivity.
  • Organized work projects around client's house.
  • Booked flights, hotel accommodations and ground transportation for smooth business travel.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Made travel arrangements for employee trips and conferences.
  • Provided assistance communicating, typing correspondence or obtaining information.
  • Accompanied clients to appointments and arranged transportation.
  • Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.

Production Assistant

Basecamp Productions
Melbourne , VIC
08.1998 - 05.2005
  • Maintained communication between production staff and crew members.
  • Facilitated the transport of equipment to set locations.
  • Prepared call sheets and distributed them to cast and crew members.
  • Ensured compliance with production safety regulations.
  • Organized catering services for cast and crew during shoots.
  • Monitored scene progress and assisted with any adjustments needed by the director.
  • Kept records of daily production activities.
  • Ran errands as necessary for the production team.
  • Performed general office duties such as answering phones, filing paperwork.
  • Troubleshot issues that arose during productions with quick solutions.
  • Delivered messages to various crew members to coordinate communications.
  • Organized and coordinated key communications between cast and technical crew.
  • Escorted actors and actresses to and from trailers during pre-production and filming breaks.
  • Worked closely with producers to locate and select required footage for broadcast.
  • Prioritized film production scene sequence to meet deadlines and airings.
  • Remained alert, active and ready to respond to requests using variety of available resources.
  • Analyzed client requests to determine and locate needed information.
  • Delivered client-focused special services for corporate clients or programs for special groups.

Education

Bachelor of Science - Podiatric Medicine (DPM)

La Trobe University
Melbourne
11-1997

Skills

  • Excellent Communication Skills
  • Meticulous Attention To Detail
  • Time Management
  • Strong Interpersonal Skills
  • Tact And Diplomacy
  • Multitasking And Organization
  • Resourceful
  • Leadership

Certification

  • Advanced First Aid
  • Advanced CPR
  • RSA (all states)
  • Surf Bronze Medallion
  • RSPCA Volunteer

Timeline

Cabin Crew Member

Virgin Australia
08.2021 - 12.2023

Personal Assistant

Razor Finance
02.2014 - 12.2021

Production Assistant

Basecamp Productions
08.1998 - 05.2005

Bachelor of Science - Podiatric Medicine (DPM)

La Trobe University

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Kate Brown