Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Kate Collins

Kalgoorlie,WA

Summary

A highly motivated workshop assistant with 4+ years of experience in the mining industry.

with a background in costumer support, inventory management, working with teams.

I have a friendly and outgoing personality, organized and dependable with a positive altitude, willing to take of added responsibilities to meet team goals. Im hard working and passionate with strong organizational skills.

I enjoy challenges and the ability to utilize interpersonal skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Workshop Assistant

HoseMate
West Kalgoorlie, WA
10.2021 - Current
  • Monitored inventory levels to ensure adequate stock availability for customers.
  • Processed customer payments using cash register and credit card machines.
  • Prepared purchase orders for new inventory based on customer demands.
  • Provided guidance on product use, operation, maintenance, and troubleshooting techniques.
  • Greeted customers and provided assistance with product inquiries.
  • Communicated regularly with other store staff members to coordinate activities and resolve conflicts.
  • Verified accuracy of incoming shipments by comparing contents against invoices and purchase orders.
  • Set up promotional displays to attract customers to specific products or sales events.
  • Assisted customers in finding desired products throughout the store.
  • Utilized inventory management systems to track stock levels and replenish as needed.
  • Tracked and reordered low-stock items, minimizing gaps in product availability.
  • Trained other team members on how to properly assemble hoses according to safety guidelines.
  • Assembled hoses with couplings, clamps, and fittings according to specifications.
  • Packed finished products for shipment and prepared them according to shipping specifications.
  • Assisted other technicians with difficult jobs as needed.
  • Reconfigured existing hose assemblies according to customer specifications.
  • Installed new hoses as needed with appropriate fittings.
  • Utilized specialized tools such as crimpers, cutters, and saws when required.
  • Answered incoming calls and responded to customer inquiries.
  • Ensured that all paperwork was completed accurately before filling.
  • Created and implemented email campaigns to increase customer engagement.
  • Efficiently communicated with customers via email.
  • Worked with suppliers to solve customer inquiries.

Trades Assistant

Hydromech
West Kalgoorlie, WA
02.2021 - 09.2021
  • Removed debris from worksites using brooms, shovels, wheelbarrows.
  • Took apart and reassembled hydraulic cylinders, then tested them to make sure they work to industry standards.
  • Operated hand tools such as drills, saws, grinders, sanders to assist tradespeople with their tasks.
  • Gathered materials and supplies needed for each job.
  • Organized materials and supplies ready for use by tradespeople.
  • Maintained records of stock levels and kept accurate inventory records of all items used or consumed during production processes.
  • Loaded and unloaded trucks with materials needed for jobsite activities.
  • Transported materials from storage areas to work sites as required.
  • Followed instructions given by qualified tradespeople regarding safety protocols and procedures when working onsite or in the workshop.
  • Assisted tradespeople in the assembly of components, tools and machinery.
  • Drove company vehicles to transport tools, equipment and supplies to and from work sites.
  • Drilled and tapped holes for installation of studs.
  • Operated hoists, cranes, forklifts safely when handling heavy objects.
  • Replaced defective parts with new ones ensuring that they fit correctly into place.
  • Provided assistance with troubleshooting issues related to machines by carrying out tests, as instructed by supervisor.

Landscaper

DC Reticulation
Kalgoorlie, WA
11.2020 - 01.2021
  • Laid sod on prepared surfaces for a finished look of the landscape design.
  • Planned and designed landscaping projects to meet customer needs and preferences.
  • Repaired walkways with pavers or concrete blocks when needed.
  • Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
  • Performed routine maintenance of irrigation systems including repairs when needed.
  • Built retaining walls using stones or bricks for stability purposes.
  • Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
  • Cleaned up debris after completing jobsite tasks.
  • Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
  • Cleared pathways of overgrowth and debris to reduce hazards.
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Utilized automatic sprayers to mix and spray fertilizers and herbicides onto grass and trees.
  • Planted trees, shrubs, bushes and flowers in decorative planters and displays.
  • Adjusted amount of water consumption using irrigation methods to prevent waste.
  • Followed landscaping designs to determine placement of sod, flowers or foliage.
  • Raked, mulched and composted leaves.
  • Cared for lawns by mulching, aerating, weeding or grubbing.

Store Team Member

Kmart
Kalgoorlie, WA
11.2016 - 08.2019
  • Assisted in stocking shelves with merchandise.
  • Maintained cleanliness of the store, including floors, shelves, counters and restrooms.
  • Organized and maintained store displays.
  • Provided product knowledge to customers and answered inquiries.
  • Greeted customers and provided excellent customer service.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Cleaned shelves, counters and tables to maintain organized store.

Education

Eastern Goldfields Collage
Kalgoorlie
10-2020

Skills

  • Strong Work Ethic
  • Analytical Thinking
  • Continuous Improvement
  • Effective Communication
  • Problem-solving abilities
  • Active Listening
  • Attention to Detail
  • Adaptability and Flexibility

Affiliations

  • cake decorating/baking
  • artistic
  • love of camping/adventure

Certification

  • C class license
  • forklift ticket
  • white card

References

References available upon request.

Timeline

Workshop Assistant

HoseMate
10.2021 - Current

Trades Assistant

Hydromech
02.2021 - 09.2021

Landscaper

DC Reticulation
11.2020 - 01.2021

Store Team Member

Kmart
11.2016 - 08.2019

Eastern Goldfields Collage

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Kate Collins