Kate Cunningham
NORTH LAKES,Australia
Summary
I am a proactive and goal-oriented professional with excellent time management and problem-solving skills. I am known for my reliability and adaptability, with swift capacity to learn and apply new skills. I am committed to leveraging these qualities to drive team success and contribute to organisational growth.
I am equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Operations Supervisor (incumbent)
Queensland Ambulance Service
01.2024 - Current
- A frontline supervisory role, that operates and report through the relevant Operations Centre. I provides real time operational supervision, staff well-being, support and management of ambulance resources and personnel , including tactical management, logistical resolution and application of the QAS Strategy at the operational and patient interface. I coordinate and supervise ambulance resources and staff welfare at specified hospital Emergency Departments and maintain a close link to the relevant Operations Centre. I provide high levels of support and advice to district and regional managers in implementing and monitoring strategies for effective ambulance service delivery to enhance patient and QAS workforce safety outcomes.
Acting Manager
South East Queensland Patient Transport Services, Queensland Ambulance Service
01.2025 - 04.2025
- I was responsible for ensuring excellence in the delivery of PTS in their allocated deployment area within South East Queensland (SEQ), through strong leadership and the effective management of human, financial and physical resources. The role will ensure the provision of best practice deployment models, coordination of non-urgent ambulance responses and manage the activities and budgets of PTS within a dynamic emergency services environment. The Manager PTS – North and South will play a crucial role in strategic planning, improving service efficiencies, enhancing client liaison and ensuring the long-term financial viability and sustainability of the patient transport service in their allocated area of accountability.
Senior Advanced Care Paramedic Level II
Queensland Ambulance Service
01.2006 - Current
- I have previously worked in Townsville District, also relieving in Ayr, Home Hill and Bowen (2008- 2014) Northern Region, North West District, Mount Isa (2006-2008)
- As an Advanced Care Paramedic (ACP) I am health professional who provides frontline out of hospital care,
medical retrieval services and health related transport for sick and injured people in both emergency and nonemergency settings. Advanced Care Paramedics assess and document patients’ health and medical needs to
determine and implement appropriate paramedical care in line with QAS policies and procedures. Paramedics
work collaboratively with the districts and regions, the broader QAS organisation and with other health care
and emergency services staff to provide high quality, patient centred care to the Queensland community.
Acting Team Leader (Clinical Hub)
Queensland Ambulance Service
01.2023 - 10.2023
- I was responsible for leading and managing staff and resources of the Clinical Hub on a shift basis, ensuring that the service meets QAS standards and key performance indicators. I was also responsible for on shift supervision, leadership and mentoring of a diverse range of clinicians within the Clinical Hub. I played a pivotal role in the establishment and maintenance of effective relationships within the QAS, Queensland Health, and with other relevant stakeholders.
Clinical Hub Clinician
Queensland Ambulance Service
03.2022 - 10.2023
- I was responsible for provision of clinical intervention, health navigation, risk management and deployment support for Emergency Medical Dispatchers, relating to statewide ambulance operations. I utilised contemporary virtual health care to patients who have called Triple Zero, while also supporting statewide Operations Centres with the prioritisation, dispatch and deployment of QAS resources to ensure this best meets the needs of patients.
Acting Clinical Support Officer
Queensland Ambulance Service
2022 - 2022
- I was responsible for monitoring and enhancing clinical standards and the effectiveness of patient care through education and training. I assisted with the development, coordination and delivery of quality and appropriate education programs for operational staff within the Local Ambulance Service Network (LASN). I undertook clinical audits and investigations to ensure the educational and clinical governance objectives of the QAS are met. I provided clinical leadership and professionalism to QAS staff, high quality clinical care for patients and multi-casualty management services. I actively contributed to the achievement of QAS business objectives and key performance indicators determined by the Commissioner.
Acting Officer-in-Charge
Queensland Ambulance Service
01.2021 - 01.2022
- As an Officer in Charge (OIC), I played a key operational role within the QAS, reporting directly to the District Director/Executive Manager. I was responsible for managing and supervising the staff and resources of a small to medium size ambulance service within the station’s operational location, and for ensuring that the service meets QAS standards and key performance indicators. I played a pivotal role in the establishment and maintenance of effective relationships within the QAS, Queensland Health, the local community and other relevant stakeholders.
Sessional Academic
Queensland University of Technology
01.2019 - 2019
- I provided clinical education that was best evidence-based practices, provided constructive feedback to students, and completed mandatory training. The specific duties were determined by the Bachelor Of Paramedical Sciences, head of School
Local-Area and Assessment Referral Unit (LARU)
Queensland Ambulance Service
01.2014 - 01.2021
- The LARU Officer is an extended operational role within a service delivery model that provides frontline assessment and referral pathways for patients. I utilised highly developed skills and knowledge to assess, treat and consider alternative pathways for patients and document health and medical needs to determine and implement appropriate care, in line with QAS policies and procedures. I worked collaboratively with
Queensland Health and broader health care providers to ensure the provision of appropriate, high quality patient
care to the Queensland community.
Registered Nurse
St Vincent’s Private Hospital, Northside
01.2017 - 2017
- Brisbane Northside Emergency
Clinical Deployment Supervisor (CDS)
Queensland Ambulance Service
01.2016 - 2016
- I was responsible for supporting efficient frontline clinical and operational service delivery, maintaining staff welfare and ensuring the provision of high-quality patient care. Through the utilisation of expert clinical and operational expertise, the CDS ensures that high quality, timely and appropriate pre-hospital care and transport services are provided to the Queensland community.
Special Response Team Member
Queensland Ambulance Service
01.2008 - 01.2011
- Multiple deployments to cyclone and flooded effected areas
Registered Nurse
HCA Healthcare Australia (Nursing Agency)
01.2008 - 01.2010
- Mater Townsville Private Hospital
Student Paramedic
Queensland Ambulance Service
01.2006 - 01.2008
- Student Paramedic- Diploma of Paramedical Science
Registered Nurse
Queensland Health- North West Hospital and Health Services
01.2003 - 01.2007
- Emergency Department Medical Emergency Team (MET call) member, Retrievals Team, Triage Nurse and Shift Coordinator.
Registered Nurse Post-Graduate Program
Queensland Health
01.2003 - 01.2004
- Areas included Medical & Surgical wards, Children’s ward, Emergency, Intensive Care Unit and rural & remote hospitals.
Education
Master - Healthcare Leadership
Southern Cross University
04-2025
Bachelor - Paramedic Practice (Conversion Pathway)
University of Tasmania
01.2015
Diploma - Paramedical Science
QASEC (QAS Education Centre)
01.2008
Bachelor - Nursing Science
James Cook University
01.2002
Skills
- Computer Aided Dispatch (CAD) competency
- Extensive and advanced clinical capabilities across all areas of ambulatory care, delivery quality patient care
- Deliver prehospital care through extensive assessment, patient questioning and use of appropriate protocols
- Manage the administration of medication and treatment
- Maintain accurate manual and computerised records
- Balance various competing and conflicting work priorities
- Manage internal and external stakeholder relationships
- Understand and apply legislation and procedures
- Trained and experienced Registered Nurse, providing hospital-based care within emergency and response teams
- Utilise solid judgement with proven decision-making capability based on clinical conditions, environment and patients’ options
- Foster and promote QAS RESPECT to provide a positive and safe workplace for all
- Encompass and empower Diversity and Inclusion within the workplace
- Promote ‘Zero Harm’ towards violence, supporting and assisting people affected by domestic and family violence
- Uphold patient confidentiality to ensure patient history and records of treatment are available for future reference
- Maintain compliance with standards within a care environment
- Lead, manage and inspire a team based on best practice to achieve optimum goals and objectives
- Lead, direct and manage staff in emergency management
- Perform under pressure, remaining calm and professional
- Identify and escalate complex issues and problems
- Apply strong interpersonal skills when engaging in high level conversations at local, operational and organisational levels
Certification
- 2025 QAS Leadership Capability Development Level 5 Supervisor Business Essentials- Senior Operations Supervisor (nearing completion) Leadership Development Courses Completed Ignite Leading Teams Coaching Step Up NXT Gen Leadership Recruitment
- 2020 Local- Area Assessment and Referral Unit Specialist Program QASEC (QAS Education Centre)
- 2021 EARVOU004 Assess and Provide Treatment of Wounds Unit Graduate Certificate in Enhanced Assessment & Critical Reasoning (QAS)
Training
- QAS Leadership Capability Development-Senior Operations Supervisor (currently completing)
- Acting Manager, SEQ Patient Transport Services
- Operations Supervisor
- Acting Team Leader (Clinical Hub)
- Clinical Hub Clinician (Clinical Hub)
- Acting Clinical Support Officer
- Acting Officer-in-Charge
- Local Area Assessment and Referral Unit Paramedic
- Senior Advanced Care Paramedic
- Sessional University Academic
- LARU Workshop and Wounds Management
- Clinical Deployment Supervisor
- Management Continuing Education Program (MCEP)
- Regional Road Crash Rescue Medical Assessor
- Regional Road Crash Rescue Competition competitor
- Workplace Trainer and Assessor
- Northern Region Special Response Team
- Command and Control Two Day Workshop
- Urban Search and Rescue (USAR) Category 1
- Vertical Rescue Level 1
- Operate breathing apparatus with chemical protection
- Advanced Life Support Fast Track Course
- Advanced Life Support
- Australasian Triage School
- Pre-Hospital Trauma Life Support Course (PHTLS)
- Paediatric Emergency Nursing
- Neonatal Resuscitation
Awards
2021 15 Year QAS National Service Medal, 2016 10 Year QAS Service Medal, 2017 125 Year QAS citation, 2011 QLD Flood and Cyclone (2010-2011) citation
Timeline
Acting Manager
South East Queensland Patient Transport Services, Queensland Ambulance Service
01.2025 - 04.2025
Operations Supervisor (incumbent)
Queensland Ambulance Service
01.2024 - Current
Acting Team Leader (Clinical Hub)
Queensland Ambulance Service
01.2023 - 10.2023
Clinical Hub Clinician
Queensland Ambulance Service
03.2022 - 10.2023
Acting Officer-in-Charge
Queensland Ambulance Service
01.2021 - 01.2022
Sessional Academic
Queensland University of Technology
01.2019 - 2019
Registered Nurse
St Vincent’s Private Hospital, Northside
01.2017 - 2017
Clinical Deployment Supervisor (CDS)
Queensland Ambulance Service
01.2016 - 2016
Local-Area and Assessment Referral Unit (LARU)
Queensland Ambulance Service
01.2014 - 01.2021
Special Response Team Member
Queensland Ambulance Service
01.2008 - 01.2011
Registered Nurse
HCA Healthcare Australia (Nursing Agency)
01.2008 - 01.2010
Senior Advanced Care Paramedic Level II
Queensland Ambulance Service
01.2006 - Current
Student Paramedic
Queensland Ambulance Service
01.2006 - 01.2008
Registered Nurse
Queensland Health- North West Hospital and Health Services
01.2003 - 01.2007
Registered Nurse Post-Graduate Program
Queensland Health
01.2003 - 01.2004
Bachelor - Paramedic Practice (Conversion Pathway)
University of Tasmania
Diploma - Paramedical Science
QASEC (QAS Education Centre)
Bachelor - Nursing Science
James Cook University
Acting Clinical Support Officer
Queensland Ambulance Service
2022 - 2022
Master - Healthcare Leadership
Southern Cross University
Similar Profiles
Kelvin ArcherKelvin Archer
Advanced Care Paramedic Lvl 2 at Queensland Ambulance ServiceAdvanced Care Paramedic Lvl 2 at Queensland Ambulance Service
BRAD STOKESBRAD STOKES
Advanced Care Paramedic at QUEENSLAND AMBULANCE SERVICEAdvanced Care Paramedic at QUEENSLAND AMBULANCE SERVICE
Stewart HarperStewart Harper
Advanced Care Paramedic II at Queensland Ambulance ServiceAdvanced Care Paramedic II at Queensland Ambulance Service
KIM SELBYKIM SELBY
Clinical Nurse - IeMR - FirstNet Stream at Digital Metro NorthClinical Nurse - IeMR - FirstNet Stream at Digital Metro North
Nisha JoyNisha Joy
Director of Care at Alzheimer's QueenslandDirector of Care at Alzheimer's Queensland