Summary
Overview
Work History
Education
Skills
Timeline
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Kate Dodd

Kate Dodd

Nowra,NSW

Summary

Dynamic Aged Care Team Leader at Uniting Aged Care with a proven track record in team motivation and performance improvement. Expert in coaching and mentoring, I enhanced resident satisfaction ratings through compassionate care and effective communication. Committed to fostering collaboration and achieving shared goals, I consistently empowered team members to excel in their roles.

Overview

21
21
years of professional experience

Work History

Aged Care Team Leader

Uniting Aged Care
03.2017 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Assisted residents with daily living tasks, promoting independence and dignity.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Enhanced residents'' quality of life by providing compassionate and attentive care.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Adhered strictly to infection control protocols, minimizing the risk of communicable diseases within the facility.
  • Developed trust-based relationships with residents by actively listening to their concerns and demonstrating genuine interest in their lives.
  • Promoted social interaction for isolated seniors through engaging group activities.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Monitored and assisted residents through individual service plans.
  • Contributed to a positive team culture by fostering open communication and collaboration among colleagues.
  • Administered medications according to doctor''s orders, maintaining accurate records for safety purposes.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Provided emotional support to families during difficult times, offering reassurance and guidance.
  • Facilitated smooth transitions between shifts by providing detailed handover reports on residents'' progress and needs.
  • Organized special events for residents that promoted participation, enjoyment, and community involvement.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

Stay at Home Mum

.
06.2012 - 03.2017

Hospitality Worker

KFC
01.2005 - 01.2010
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.

Education

Certificate IV - Aged Care

Wesley Training
Nowra
04.2025

Certificate III - Individual Support - Aged Care

TAFE NSW
NSW
06.2016

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Team supervision
  • People management
  • Staff training
  • Work Planning and Prioritization
  • Coaching and mentoring
  • Documentation and reporting
  • Performance improvement
  • Goal setting
  • Overseeing daily activities
  • Mentoring
  • Leading team meetings
  • Safety
  • Relationship building
  • Staff education and training
  • Team building
  • Team Check-ins

Timeline

Aged Care Team Leader

Uniting Aged Care
03.2017 - Current

Stay at Home Mum

.
06.2012 - 03.2017

Hospitality Worker

KFC
01.2005 - 01.2010

Certificate IV - Aged Care

Wesley Training

Certificate III - Individual Support - Aged Care

TAFE NSW
Kate Dodd