At Norton Rose Fulbright Australia, a seasoned National Government Practice Executive excelled in operations management and customer relations, driving process improvements and fostering key relationships. Leveraged expertise in budget analysis and change implementation to enhance operational efficiency and staff retention, demonstrating a proven track record of impactful leadership and strategic business planning.
Overview
6
6
years of professional experience
Work History
National Government Practice Executive
Norton Rose Fulbright Australia
06.2018 - Current
Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
Established clear and competitive goals, growth roadmaps, and strategic business plans.
Organized due diligence in preparation for sale of business unit.
Launched new rewards program to identify and celebrate staff performance.
Assisted in employee appraisals, promotions and terminations based on performance reviews.
Reviewed employee concerns and new opportunities to drive business strategies.
Prepared annual data to determine metrics for operational performance.
Prepared and drafted new policies to benefit company in meeting objectives.
Identified trends and assessed opportunities to improve processes and execution.
Located bottlenecks to streamline existing processes.
Conducted business forecasts to identify recent developments.
Monitored expenditures to mitigate risk of overages.
Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits.
Spearheaded overhaul of company best practices to increase staff retention rates.
Interviewed, recruited and trained new onboarding candidates.
Reported issues to higher management with great detail.
Interacted well with customers to build connections and nurture relationships.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Education
No Degree - SharePoint Beginner Course
Nexacu
Online
02.2024
Skills
Staffing
Income Generation
Product Development
Project Management
Operations Oversight
Facility Management
Expense Control
Staff Training
Customer Relations
Business Planning
Change Implementation
Budget Administration
Executive Support
Financial Administration
Operations Management
Budget Analysis
Problem Resolution
Administrative Skills
Timeline
National Government Practice Executive
Norton Rose Fulbright Australia
06.2018 - Current
No Degree - SharePoint Beginner Course
Nexacu
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