Kate Erne
North Adelaide ,SA
Summary
Proficient in managing professional development projects beginning to end. Throughout my career in training, advocacy and voluntary work I have actively and collaboratively as a fundraising and events leader by forging new prospects, both business and individual.
Promoting more than 12 years helping organisations achieve fundraising targets.
Overview
42
42
years of professional experience
Work History
Traning and Proffessional Development Director
Community Awarness Training & Education Services
01.2014 - Current
- Created fundraising materials utilized for social media, websites and mass mailings.
- Organized and spoke at events and galas.
- Improved processes to increase and follow client-relation feedback and support long-term business strategies.
- Maintained organizations social media accounts and websites, adding new, exciting content on consistent basis.
- Maintained customer relationships to increase sales.
- Collaborated with staff to introduce donor initiatives and exceed team goals.
Senior Advocate
Advocacy For Disability Access & Inclussion
09.2021 - 10.2023
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Delivered friendly service and offered expert support in every interaction.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
- Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
- Assisted with applications and collected required paperwork to help individuals register for supportive services.
- Supported individuals with legal, physical, or mental health concerns in dealing with routine needs and complex problems.
Advocate
Advocacy For Disability Access & Inclussion
12.2015 - 09.2021
- Delivered friendly service and offered expert support in every interaction.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
- Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
- Made referrals to appropriate services, following up to confirm patients received access to required care.
- Planned and implemented process improvements and reporting systems to streamline operations.
- Created business correspondence to foster clear and precise communication with external parties.
- Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
- Answered telephone and coordinated meetings and conferences.
- Provided administrative support and research for civil litigation and civil proceedings.
- Provided key administrative assistance to senior management.
Manager ‘Work Skills Development’
Uniting SA
08.2010 - 01.2015
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Manager of Business Enterprises Services
UnitingSA
02.2008 - 07.2010
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Assisted with hiring process and training of new employees.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
- Supported business management projects by monitoring and tracking risks, issues and action items.
- Created reports, presentations and other materials for executive staff.
Events and Professional Development Coordinator
Uniting SA
08.2002 - 03.2008
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Trained new hires to perform cross-training exercises with experienced workers.
Foundation Skills Lecturer
Lewes Tertiary College
09.1995 - 11.2001
Aesthetician
Business Proprietor
01.1987 - 02.1995
Nurse Practitioner
Suffolk Health Authority
03.1982 - 07.1985
Education
Master of Education - Education
Tabor Adelaide
Adelaide, SA04.2016
Master Mental Health First Aid Instructor - Mental Health
Mental Health First Aid Australia
Melbourne, VIC02.2011
Impact Leadership Diploma - Bussiness
Proteus Leadership
Adelaide, SA09.2009
Bachelor of Education - Primary Education
Tabor Adelaide
Adelaide, SA04.2008
Certificate in Adult Education - Vocational-Technical Education
University of East Anglia
Norwich UK06.1994
Skills
- Multitasking Abilities
- Microsoft Office
- Teamwork and Collaboration
- First Aid/CPR
- Written Communication
- Research
- Calm Under Pressure
- Cultural Awareness
- Friendly, Positive Attitude
- Relationship Building
- Problem Resolution
Accomplishments
2020 – Current - Diamond Club House SA (Chair of the Board)
2013 - 2019 - Reconciliation South Australia Inc. (Event Volunteer)
2018 - 2018 - Led and participated in an Art Show Mental Health Awareness Fundraiser – Minimising of Suicide Harm (MOSH)
2004 - 2012 - St Peters Cathedral Adelaide (SA) (Volunteer and Promotions Coordinator - Art Show - Founding Committee Member)
2006 - 2014 - Managed an Adelaide Indie Rock band (The Giveaways).
2010 - 2011 - Choreographer for year 7 school Dance group - (North Adelaide Primary School)
2008 - 2010 - Implementer for an art therapy - wellness enrichment group (Pedare Christian College)
- Past Committee Member of The National Disability Services (NDIS) Employment Sub-Committee
- Past Committee Member of The NDIS Mental Health Interest Group – Steered by the National Disability Services SA (NDS SA) & Mental Health Coalition SA (MHCSA)
- Current Member of Northern Economic Leaders
- Current Member of Community Centres SA
- Current Member of Suicide Prevention Australia
Art Show Fundraising Events
Promoted and managed Mental Health via a number of Art Shows -
Timeline
Senior Advocate
Advocacy For Disability Access & Inclussion
09.2021 - 10.2023
Advocate
Advocacy For Disability Access & Inclussion
12.2015 - 09.2021
Traning and Proffessional Development Director
Community Awarness Training & Education Services
01.2014 - Current
Manager ‘Work Skills Development’
Uniting SA
08.2010 - 01.2015
Manager of Business Enterprises Services
UnitingSA
02.2008 - 07.2010
Events and Professional Development Coordinator
Uniting SA
08.2002 - 03.2008
Foundation Skills Lecturer
Lewes Tertiary College
09.1995 - 11.2001
Aesthetician
Business Proprietor
01.1987 - 02.1995
Nurse Practitioner
Suffolk Health Authority
03.1982 - 07.1985
Master of Education - Education
Tabor Adelaide
Master Mental Health First Aid Instructor - Mental Health
Mental Health First Aid Australia
Impact Leadership Diploma - Bussiness
Proteus Leadership
Bachelor of Education - Primary Education
Tabor Adelaide
Certificate in Adult Education - Vocational-Technical Education
University of East Anglia
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