Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kate Gorham

Summary

A proactive, adaptable and dependable employee accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and cooperating well in food and beverage preparation. A light-hearted and friendly professional who has a passion for engagement and customer service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Member

Hoyts Cinemas
06.2023 - 02.2024
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Football Referee

Figtree Soccer Club
02.2019 - 07.2019
  • Demonstrated strong knowledge of football rules, applying them consistently throughout each match.
  • Maintained detailed game records, tracking penalties and other pertinent information for accurate reporting and recordkeeping purposes.
  • Collaborated with fellow referees and officials for accurate decision-making during challenging situations.
  • Improved overall game quality through effective communication with coaches and team captains regarding rule interpretations and enforcement.
  • Ensured player safety by closely monitoring physical contact and penalizing any dangerous plays or behaviour.

Education

High School Diploma -

TIGS - The Illawarra Grammar School
Wollongong, NSW
09.2022

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Interactive communication skills
  • Flexible Schedule
  • Heavy Lifting
  • Resilience and persistence
  • Assertiveness
  • Cleaning and organization
  • Adaptability and Flexibility
  • Attention to Detail
  • Resolving Complaints

Certification

  • General Construction Induction Training - 2022
  • Responsible Service of Alcohol - 2024

Timeline

Crew Member

Hoyts Cinemas
06.2023 - 02.2024

Football Referee

Figtree Soccer Club
02.2019 - 07.2019
  • General Construction Induction Training - 2022
  • Responsible Service of Alcohol - 2024

High School Diploma -

TIGS - The Illawarra Grammar School
Kate Gorham