Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kate Graham

Diamond Creek,VIC

Summary

A compassionate dedicated person who maintains a high level of empathy and respect for residents, family and staff members. Eager to commence my career in aged care and utilize my skills learnt through personal experience, study and while on placement at Calvary Garden Views. I am supportive, understanding and encouraging and have been commended for providing dignified and dependable care by several professionals while caring for my Grandmother who lived with Dementia for 2 years.

Overview

5
5
years of professional experience

Work History

Lifestyle Assistant (Placement)

Calvary Garden Views
06.2024 - 07.2024
    • Assisted clients with complex needs
    • Developed customized wellness plans to improve clients overall health and wellbeing.
    • Promptly responded to inquiries, addressing concerns, and offering solutions that met client expectations.
    • Built strong relationships with clients, fostering trust and loyalty through excellent communication skills and consistent followups.
    • Enhanced client satisfaction by providing personalized lifestyle recommendations based on individual preferences and goals.
    • Provided emotional support and companionship to clients.
    • Developed and implemented activities to improve clients' quality of life.
    • Encouraged clients to take part in activities tailored to individual needs.

Team Leader Pathology Collector

Melbourne Pathology
11.2019 - 10.2023
  • Built strong relationships with customers through positive attitude and attentive response.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Maintained inclusive and diverse team culture, promoting respect and understanding among all members.
  • Promoted high standards through personal example to help each member understand expected behaviours and standards.
  • Demonstrated excellent interpersonal skills while interacting with diverse patient populations, fostering trust and rapport during sensitive medical procedures.

Beauty Therapist

Purrfect Wax
  • Owner Operator

Education

Certificate IV Leisure and Health - Leisure And Health

Employease
10.2023 - 2024.05

Certificate III Pathology collection - undefined

All Health Training
05.2019 - 2019.05

Diploma of Beauty - undefined

Elly Lukas, Melbourne

Skills

Effective Communicator

Teamwork and Collaboration

Group facilitation

Client Needs Assessment

Active listener

Flexible and adaptable

Provide empathy and compassion

Provide person centered care

Plan and Implement activities

Emotional Support

Time Management

Effective Communicator

References

  • Dotti Tucker, Lifestyle Coordinator, Calvary Garden Views, 9430 2400, Dorothy.Tucker@calvarycare.org.au
  • Penelope, Placement Assessor, Dementia Australia, 0412 509 586
  • Rachel Tang, Manager, Melbourne Pathology, 0409 986 002, rachel.tang@mps.com.au

Timeline

Lifestyle Assistant (Placement)

Calvary Garden Views
06.2024 - 07.2024

Certificate IV Leisure and Health - Leisure And Health

Employease
10.2023 - 2024.05

Team Leader Pathology Collector

Melbourne Pathology
11.2019 - 10.2023

Certificate III Pathology collection - undefined

All Health Training
05.2019 - 2019.05

Beauty Therapist

Purrfect Wax

Diploma of Beauty - undefined

Elly Lukas, Melbourne

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Kate Graham