Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Research Assistant position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Barista
Wicked Delights Bakery
05.2023 - 11.2023
Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Customer service supervisor
Coles
10.2017 - 01.2022
Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Coached employees through day-to-day work and complex problems.
Monitored front areas so that questions could be promptly addressed.
Barista
McDonald's
06.2015 - 01.2018
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Minimized spoilage with proper use of first-in-first-out stock procedures.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
Bachelor of Science (Honours) - Neuroscience
The University of Melbourne
11.2022
Bachelor of Science - Human Structure And Function
The University of Melbourne
12.2021
Skills
Lab Equipment Operation
Laboratory Operations
Specimen Preparation
Tissue Processing
Lab result interpretation
Recordkeeping
Microsoft Office
Zotero proficiency
Report Preparation
Literature reviews
References
Auraria Steele, Customer Service Manager, Coles, 0448822461
Professor Jason Ivanusic, The University of Melbourne, j.ivanusic@unimelb.edu.au
Timeline
Barista
Wicked Delights Bakery
05.2023 - 11.2023
Customer service supervisor
Coles
10.2017 - 01.2022
Barista
McDonald's
06.2015 - 01.2018
Bachelor of Science (Honours) - Neuroscience
The University of Melbourne
Bachelor of Science - Human Structure And Function