Kate Hillard
Broome
Summary
Dynamic professional with a proven track record at The Skills Engineer and Broome Youth and Families Hub . Achieved significant improvements in client outcomes and program reach.
Experienced with client support and coordination, ensuring efficient and safe service delivery .Utilizes strong communication and problem-solving skills to address and resolve issues effectively. Track record of maintaining organized and collaborative team environments to meet client needs.
Overview
2020
2020
years of professional experience
Work History
Support Coordinator
Broome Youth and Families Hub
- Managed caseloads, ensuring safe completion of tasks and effective communication with clients.
- Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
- Maintained documentation of client interactions and progress toward goals, providing a clear record of care provided
- Fostered partnerships with local service providers to enhance resource networks available to clients in need of specialized assistance or referrals.
Program Coordinator
The Skill Engineer
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Cultivated an informed and united team setting.
- Delivered outstanding assistance to program participants with swift response times and focus on results.
Pharmacy Technician
Terry White Chemmart
09.2019 - 01.2020
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Pharmacy Technician
WACHS
09.2013 - 10.2019
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Managed incoming phone inquiries, providing information to both clients and medical professionals.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Maintained cold chain deliveries of various vaccines across the Kimberley region
Retail Pharmacy Manager
Dakas Street Pharmacy
11.2008 - 09.2013
Home Care Pharmacy Unit Manager
Bupa Care Services
02.2003 - 07.2005
Junior stylist
Tony And Guy
09.1999 - 12.2000
Education
First Aid - Health
North West Regional TAFE
Broome05.2024
White Card - Construction Safety
North West Regional TAFE
Broome04.2024
Certificate III - Retail Pharmacy
North Coast Institute
Coffs Harbour, NSW02.2011
Skills
- Fast learner
- Excellent attention to detail
- Time management
- Team collaboration
- Verbal and written communication
Timeline
Pharmacy Technician
Terry White Chemmart
09.2019 - 01.2020
Pharmacy Technician
WACHS
09.2013 - 10.2019
Retail Pharmacy Manager
Dakas Street Pharmacy
11.2008 - 09.2013
Home Care Pharmacy Unit Manager
Bupa Care Services
02.2003 - 07.2005
Junior stylist
Tony And Guy
09.1999 - 12.2000
First Aid - Health
North West Regional TAFE
White Card - Construction Safety
North West Regional TAFE
Certificate III - Retail Pharmacy
North Coast Institute
Support Coordinator
Broome Youth and Families Hub
Program Coordinator
The Skill Engineer
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