Kate James
Summary
I am a third year Monash University Bachelor of Science student with an interest in immunology and physiology. As a passionate immunology student, I want to work in a research lab where I can contribute to discoveries and creating further understanding around treatment and management of autoimmune diseases. I am experienced in working as a team and leading, being recognise through promotion to a supervisor in my current place of work.
Overview
4
4
years of professional experience
Work History
Hospitality Supervisor
Cptn Jacks Restaurant
01.2024 - Current
Cptn Jacks is a local fine dining restaurant on the Mornington Peninsula that provide exceptional customer service and dining, and is supported by a small team of front of house staff and chefs from the local community.
- Contributed to overall business growth by identifying potential areas for improvement in operations, guest services, or staff performance.
- Ensured seamless guest experiences by coordinating room assignments, reservations, and special requests.
- Facilitated clear communication among team members by holding regular meetings, encouraging open dialogue, and implementing effective problem-solving techniques.
Casual Receptionist
Pinnacle Physiotherapy
04.2020 - 09.2022
Located in both Mornington and Dromana on the Mornington Peninsula, Pinnacle Physiotherapy is a well recognised medical institute, offering patients physical therapy through physiotherapy, myotherapy and personal training through injury prevention.
- Facilitated administrative functions as receptionist, including customer service, scheduling of patient's appointments, and coordination and communication between hospitals and clinics to obtain client details and medical records.
- Part-took in record keeping of patients under government administered care packages.
- Managed coordination of schedules for more than 10 practitioners and their associated database of new and re-occurring cliental.
Education
Bachelor of Science -
Monash University
Clayton, VICSkills
- Teamwork and Collaboration - Experienced in working as a functional and effective team in both the work space through ensuring customers are happy and that co-workers are being lead adequately by myself, and academic environment working towards group assignments with other students following the building of efficient relationships
- Communication - Highly efficient level of communication that has been improved through experience in customer service and academic group project environments Strong level of written communication demonstrated during university assignments and obtaining Distinction and High Distinction averages
- Understanding of lab equipment use - Experience in utilising common equipment found in the lab environment and adequate understanding of different techniques used to analyse data
- Organized and Efficient - Well practiced in maintaining a level of organisation across academic settings, with the ability to efficiently plan ahead in relation to both assignments and tasks with others, working well to organise areas of allocation during a group assignment
Timeline
Hospitality Supervisor
Cptn Jacks Restaurant
01.2024 - Current
Casual Receptionist
Pinnacle Physiotherapy
04.2020 - 09.2022
Bachelor of Science -
Monash University
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