Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kate Jessup

Kenilworth,QLD

Summary

Dynamic professional with a proven track record in business development and corporate environments. Expertise in customer service and relationship management drives business growth through strategic initiatives. Strong focus on delivering exceptional results while enhancing team collaboration and organizational efficiency.

Overview

17
17
years of professional experience

Work History

Bookkeeper

Jessup Performance Horses
Kenilworth, QLD
07.2010 - Current
  • Reviewed purchase documents and company receipts for reconciliation with statements.
  • Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.

Receptionist/Dental Assistant

Cooroy Dental Surgery
Cooroy, QLD
07.2023 - 02.2025

The same duties as previous dental work.

Receptionist/Dental Assistant

Tewantin Dental Centre
Tewantin, QLD
02.2022 - 07.2023
  • Sanitized equipment and treatment rooms, restocking supplies after each patient visit.
  • Reviewed and entered patient records and health histories in compliance with confidentiality regulations, with high accuracy.
  • Performed clerical duties including appointment scheduling and managing email correspondence.
  • Provided empathetic service, fostering patient loyalty and ensuring high retention rates.
  • Assisted dentists during routine and surgical procedures.
  • Worked independently to complete lab work.
  • Educated patients on treatment procedures and post-procedure home care best practices.

Cake Decorator

Self Employed
Kenilworth, QLD
04.2014 - 09.2022
  • Maintained high cleanliness and organization of food and beverage products to ensure quality standards.
  • Handled customer phone inquiries, processed orders, and resolved disputes effectively.
  • Guided customers in planning cake designs, including color choices, themes, and sizes.

Manager

McGinn's of Kenilworth
Kenilworth, QLD
10.2012 - 08.2015
  • Trained employees for various roles to ensure continuous coverage and flexibility.
  • Assigned tasks based on skill levels to enhance team performance.
  • Implemented customer service standards and resolved issues to maintain quality service.
  • Minimized guest risks by adhering to strict sanitization protocols.
  • Maintained safe operation of food preparation equipment to uphold safety standards.

Sales Manager

Valcorp (Lavazza Coffee)
Sunshine Coast, Qld
12.2008 - 07.2010
  • Cultivated professional network of potential clients to identify business opportunities.
  • Established new accounts while servicing existing clients to enhance relationships.
  • Conducted sales consultations to educate clients on products and services offered.
  • Driven company growth through strategic market expansion and effective sales initiatives.

Education

Certificate 3 - Dental Assisting

AADA College
Sunshine Coast
06-2023

Certificate 3 - Hospitality

Tafe QLD
Sunshine Coast
2008

Skills

  • Customer service
  • Relationship management
  • Organizational skills
  • Team collaboration

Timeline

Receptionist/Dental Assistant

Cooroy Dental Surgery
07.2023 - 02.2025

Receptionist/Dental Assistant

Tewantin Dental Centre
02.2022 - 07.2023

Cake Decorator

Self Employed
04.2014 - 09.2022

Manager

McGinn's of Kenilworth
10.2012 - 08.2015

Bookkeeper

Jessup Performance Horses
07.2010 - Current

Sales Manager

Valcorp (Lavazza Coffee)
12.2008 - 07.2010

Certificate 3 - Dental Assisting

AADA College

Certificate 3 - Hospitality

Tafe QLD
Kate Jessup