Kate Kent
Bald Hills,QLD
Summary
Dynamic Administration Support Officer with proven expertise at The Prince Charles Hospital, excelling in customer service and effective time management. Adept at multitasking and fostering teamwork, I consistently deliver high-quality documentation and streamline processes, ensuring smooth operations and enhanced patient experiences. Proficient in Microsoft Office, I thrive under pressure.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administration Support Officer Gastroenterology (AO3 Permanent)
The Prince Charles Hospital
10.2023 - Current
- Prepare high quality type written correspondence and documents with timely distribution of such material after signature.
- Liaise, facilitate, negotiate, and request information, responses and/or seek resolutions from members within QLD Health and/or other departmental staff.
- Prepare and distribute agendas, minutes and associated paperwork for meetings, conferences etc, including the follow up of actions as required.
- Receive, process and action incoming correspondence ensuring timely distribution.
- Process medical leave and medical work-related expense claims.
Administration Reception Officer Gastroenterology (AO3 Temp secondment)
The Prince Charles Hospital
10.2022 - 10.2023
- Welcoming and assisting patients with admission paperwork.
- Load patient details into ESISS checking with HBCIS and referrals.
- Checking patient in and out of procedure.
- Booking follow up appointments using ESM.
- Ensure reports from procedures are distributed currently into charts, for postage and for audit.
- Ensure charts and referrals match for next day procedure so the day can run smoothly.
- Answer phones promptly assist were able to or transfer to correct area.
Administration Officer (AO2 Permanent)
Brisbane North Youth Justice
07.2020 - 10.2023
- Welcoming clients and making them feel safe.
- Answering phone-calls and directing them to the correct person.
- Checking timesheets, processing casual timesheets to payroll.
- Processing my appointments, start my pay etc.
- Petty cash custodian – Distributing and reimbursing staff with approved documentation.
- Reconciling 3 corporate cards each month.
- Higher duties (AO4) for co-responder, processing SWEAP and casual timesheets.
Education
Diploma of Business Administration -
Tafe Queensland
Online07.2021
Skills
- Adaptability
- Fast Learner
- Ability to Work in a Team
- Customer Service
- Ability to Multitask
- Ability to Work Under Pressure
- Effective Time Management
- Communication Skills
- Microsoft Office
- Microsoft Excel
References
Cindy Hill, Senior Administration Officer Gastroenterology, The Prince Charles Hospital
cindy.hill@health.qld.gov.au 3139 3299
Ann Vandeleur, CNC Endoscopy Coordinator Gastroenterology and Hepatology, The Prince Charles Hospital ann.vandeleur@health.qld.gov.au 3139 7221
Certification
- Goods receipting for standard purchase orders within S4HANA
Timeline
Administration Support Officer Gastroenterology (AO3 Permanent)
The Prince Charles Hospital
10.2023 - Current
Administration Reception Officer Gastroenterology (AO3 Temp secondment)
The Prince Charles Hospital
10.2022 - 10.2023
Administration Officer (AO2 Permanent)
Brisbane North Youth Justice
07.2020 - 10.2023
Diploma of Business Administration -
Tafe Queensland
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