Kate Livings
Geelong,Victoria
Summary
Dynamic sales assistant with a solid foundation in retail and customer service. Strong communication and problem-solving skills that drive sales success. Notable achievements include boosting revenue through targeted product promotion and upselling techniques. Capable of managing multiple tasks while ensuring high-quality customer service.
Overview
4
4
years of professional experience
Work History
Permanent Sales Assistant
LUSH Fresh Handmade Cosmetics
Melbourne CBD, Victoria
09.2024 - Current
- Processed sales transactions with accuracy and delivered exceptional customer service to enhance customer satisfaction.
- Welcomed customers and guided them in product selection, ensuring a positive shopping experience.
- Educated customers on ingredient benefits and recommended routines during consultations.
- Advised customers based on skin types and preferences to meet their specific needs.
- Fostered strong client relationships, enhancing loyalty and contributing to customer base growth.
- Participated in product launch training sessions to remain knowledgeable about new offerings and effectively assist customers.
- Refilled shelves with products to ensure availability for customers. to maintain product availability for customers.
Casual Sales Assistant
LUSH Fresh Handmade Cosmetics
Brisbane CBD, Qld
09.2023 - 09.2024
- Maintained employment with company while relocating to new state.
- Assisted customers in selecting holiday merchandise and gift options to enhance shopping experience.
- Delivered exceptional service during peak shopping hours to support customer satisfaction.
Seasonal Beauty Advisor
Sephora
Indooroopilly , Queensland
09.2022 - 02.2023
- Tailored skincare and makeup product suggestions to meet unique client preferences.
- Established welcoming atmosphere for customers upon arrival to enhance shopping experience.
- Executed sales functions, including cashiering, stock replenishment, and customer service to support overall sales goals.
- Maintained cleanliness standards and visual merchandising through consistent sanitization efforts to ensure appealing store environment.
Education
Bachelor of Forensic Science
Deakin University
Melbourne, VIC12-2030
Bachelor of Laws (Honours)/Bachelor of Justice
Queensland University of Technology
Brisbane, QLD12-2024
Diploma of Criminology And Criminal Justice -
Griffith College
Brisbane, QLD12-2020
Skills
- Sales expertise
- Product knowledge
- Customer service
- Loyalty program promotion
- Dependable team player
- Critical thinking
References
Madeleine Dunn - Lush Melbourne Central Supervisor
- madeleinedun3@gmail.com
- 0494 189 251
Violet Leonard - Lush Melbourne Central Trainee Manager
- violet.leonard98@gmail.com
- 0476 676 194
Timeline
Permanent Sales Assistant
LUSH Fresh Handmade Cosmetics
09.2024 - Current
Casual Sales Assistant
LUSH Fresh Handmade Cosmetics
09.2023 - 09.2024
Seasonal Beauty Advisor
Sephora
09.2022 - 02.2023
Bachelor of Forensic Science
Deakin University
Bachelor of Laws (Honours)/Bachelor of Justice
Queensland University of Technology
Diploma of Criminology And Criminal Justice -
Griffith College