KATE LLOYD
Melbourne,Australia
Summary
I am an enthusiastic employee eager to contribute to team success through hard work, attention to detail, and excellent organisational skills. I always gain a clear understanding of every task set to me and will adapt quickly to training to improve my skills, as I am a very fast learner. I am motivated to learn, grow, and excel in the retail industry. I am a hardworking and passionate employee with strong skills, eager to secure a position at your company. I am ready to help the team achieve company goals and to bring an immaculate vibe to the workplace. i am a very hardworking and passionate job seeker with strong abilities, eager to help your team achieve company goals.
Overview
3
3
years of professional experience
Work History
Salon Assistant Receptionist
Evolve Hair Salon
02.2023 - Current
- As a Salon Assistant Receptionist, I manage front desk operations, providing exceptional customer service and ensuring a welcoming atmosphere
- I handle client inquiries, maintain client records, and manage the booking system
- My role is crucial in ensuring smooth salon operations and enhancing the overall client experience.
Social Media Community and Growth Assistant
Codi Agency
08.2022 - 03.2023
- As a growth assistant, I worked on Linked In and Instagram for my client's brands to find new connections and for outreach, increased customer engagement, and interacted with customers and clients to take advantage of positive posts and feedback to boost brand identification
- Additionally, I wrote social media responses and mastered each brand's tone of voice to increase customer engagement, as well as engage online audiences by placing a strong focus on process support and responding to inquiries and comments timely and knowledgeably
- Through monitoring the online presence of the company's brand to engage with users and strengthen customer relationships, I was able to successfully enhance each brand's overall image and tone of voice.
Retail Assistant
GANT
11.2021 - 02.2022
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
Membership Consultant/Receptionist
Anytime Fitness Richmond
12.2021 - 04.2022
- Increased new member enrollment by developing and implementing targeted marketing strategies.
- Consistently achieved or exceeded monthly sales targets by effectively communicating value propositions tailored to individual prospects'' needs during consultations.
- Maintained up-to-date knowledge of market trends and competitor offerings, ensuring club remained competitive in the industry.
- Expanded potential client base by attending industry events, networking with professionals, and promoting the benefits of club membership.
Education
Bachelor of Business (Major in Marketing) - Marketing
Monash University
09.2025
High School Diploma -
Loreto Mandeville Hall Toorak
11.2019
Skills
- Creativity
- Ability to Work Under Pressure
- Decision Making
- Problem Solving
- Customer Service
- Time Management
- Teamwork
- Communication Skills
- Adaptability
- Fast Learner
- Leadership
- Self-motivation
Details
Melbourne, Australia, 0432886621, kl4144637@gmail.com
Timeline
Salon Assistant Receptionist
Evolve Hair Salon
02.2023 - Current
Social Media Community and Growth Assistant
Codi Agency
08.2022 - 03.2023
Membership Consultant/Receptionist
Anytime Fitness Richmond
12.2021 - 04.2022
Retail Assistant
GANT
11.2021 - 02.2022
Bachelor of Business (Major in Marketing) - Marketing
Monash University
High School Diploma -
Loreto Mandeville Hall Toorak
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