Megan Bauman
Middlemount,QLD
Summary
Experienced with guest services and customer satisfaction in hospitality industry. Utilizes effective communication and problem-solving to enhance guest experiences. Track record of collaborating with teams to maintain high service standards and adapt to changing needs. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments.
Overview
17
17
years of professional experience
Work History
Butcher Shop Manager
Middlmount Quality Meats
02.2021 - Current
- Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
- Increased sales by offering personalised customer service, recommending suitable cuts of meat and sharing recipe ideas.
- Developed a loyal client base by fostering strong relationships with customers through attentive service and informative interactions.
- Performed regular equipment maintenance checks, keeping machinery functioning efficiently and safely.
- Promoted sustainability by sourcing meats from regional suppliers whenever possible, supporting the community's economy and environment.
- Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
- Managed inventory control, cash control, and store opening and closing procedures.
- Created employee schedules to align coverage with forecasted demands.
Apprentice Butcher
Fair Dinkum Meats
05.2015 - 11.2019
- Assisted head butcher in maintaining a clean and organised workspace.
- Prepared high-quality cuts of meat by following precise cutting techniques and guidelines.
- Maintained proper food safety standards by consistently sanitizing equipment and work surfaces throughout the day.
- Contributed to inventory management, ensuring accurate counts of available stock for optimal ordering processes.
- Supported head butcher in preparing custom orders, meeting specific customer requests for unique cuts or quantities of meat.
- Consistently met deadlines for processing incoming shipments of fresh meats while minimising spoilage risks through careful handling procedures.
- Followed food safety compliance and traceability procedures in meat supply chain.
Fruit and Vegetable Manager
Tieri Food Works
05.2011 - 11.2015
- Reduced food waste by effectively managing inventory levels and implementing proper storage techniques.
- Increased customer satisfaction by providing fresh and high-quality produce daily.
- Enhanced shop's visual appeal through strategic product placement and attractive displays.
- Streamlined inventory management, ensuring optimal stock levels for various fruits and vegetables.
- Conducted regular quality control checks to maintain strict adherence to food safety regulations.
- Analysed sales trends regularly to inform purchase decisions that aligned with customer preferences.
Laundry and Mine site cleaning – Supervisor
Morris Corporation
02.2007 - 01.2011
- Improved laundry facility efficiency by implementing effective scheduling and staff training programs.
- Managed inventory and supplies, ensuring adequate stock levels for uninterrupted operations.
- Developed quality control measures to maintain high standards of cleanliness and presentation.
- Maintained a safe work environment through regular safety inspections and staff training sessions.
- Conducted regular equipment maintenance checks to prevent downtime and extend the life of machinery.
- Developed and implemented detailed mine site cleaning standards.
- Supported accurate records by recording laundry and dry-cleaning processes and transactions.
Education
Certificate III in Meat Processing - Retail Butchery
TAFE Queensland
Emerald, QLD2019
High School Diploma -
St Ursula’s College
Toowoomba, QLD01.1999
Skills
- Customer service abilities
- Adaptability to Change
- Organisational Skills
- Time management abilities
- Professionalism
- Problem-solving abilities
- Training personnel
- Machinery Maintenance
References
- Benita Mclean, Relief Manager, Tieri Foodworks, 0414 711 830
- Bailee Hanlon, Apprentice Butcher, Middlemount Quality Meats, 0473 544 155
- Michelle Stallman, Co-worker, Tieri Foodworks and Laundry Mine site Cleaning, 0448 751 499
Timeline
Butcher Shop Manager
Middlmount Quality Meats
02.2021 - Current
Apprentice Butcher
Fair Dinkum Meats
05.2015 - 11.2019
Fruit and Vegetable Manager
Tieri Food Works
05.2011 - 11.2015
Laundry and Mine site cleaning – Supervisor
Morris Corporation
02.2007 - 01.2011
Certificate III in Meat Processing - Retail Butchery
TAFE Queensland
High School Diploma -
St Ursula’s College
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