Kate Montecillo
Adelaide,SA
Summary
I am a dependable and positive individual with four years of experience in hospitality and customer service. I am fluent in speaking English and confident with customer facing communication. I handle cash and tills accurately and efficiently, ensuring smooth operations and customer satisfaction. Happy customers are my top priority.
Overview
4
4
years of professional experience
Work History
Waitress
Pipers of Penola
Penola, South Australia
01.2024 - Current
- Took orders for food and drinks and delivered them to guests.
- Assisted in seating guests at tables or booths.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided accurate change for cash transactions using a cash register system.
Waitress
Royal Oak Hotel
Penola, South Australia
11.2022 - 07.2024
- Greeted customers and provided menus.
- Took orders and served food and drinks.
- Managed a diverse range of customer orders, including handling special requests and dietary restrictions.
- Demonstrated strong multitasking skills by efficiently balancing multiple tables and managing high-pressure situations.
- Answered questions about menu items, ingredients, and pricing.
Waitress
Prince of Wales
Penola, South Australia
11.2022 - 09.2023
- Took orders for food and drinks and delivered them to guests.
- Bussed tables as needed during peak hours.
- Maintained a neat work station throughout shift hours.
- Restocked condiments on tables throughout restaurant dining room.
Waitress
Vintage Cafe
Penola, South Australia
04.2020 - 09.2022
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
Education
High School Diploma -
Penola High School
Penola, SA01-2025
TAFE SA
Mount Gambier Campus, SA01-2025
High School Diploma -
Penola Primary School
Penola, SASaint Martins Lutheran College
Mount Gambier, SASkills
- Receptive to following instructions
- Accurate in money handling
- Able to use automated cash register and coffee machine
- Confident in customer-facing communication/ processing customer feedback
- Thrive working under pressure
- Strong time management
- Fluent in Bisaya, Tagalog and English
Activities
- Fluent in speaking three languages. Bisaya as my mother tongue, Tagalog as our national language and English as my third language.
- Studied Chinese in St Martins.
- Graduated Youth Opportunities Program in Year 10.
- Participated in the Jump Rope for Heart SRC Fundraiser in Primary School.
- In the year 2019, I cut my hair short and my hair was donated to people with cancer.
Reference
Tony Gleeson
Business Manager from Royal Oak & Prince of Wales
tony.gleeson@royaloakpenola.com.au, 0412256050
Deb
Youth Opportunities Trainer
0487019852
Erika Bowen and Simon Bowen
Pipers of Penola
pipers@pipersofpenola.com.au, (08) 8737 3999
Timeline
Waitress
Pipers of Penola
01.2024 - Current
Waitress
Royal Oak Hotel
11.2022 - 07.2024
Waitress
Prince of Wales
11.2022 - 09.2023
Waitress
Vintage Cafe
04.2020 - 09.2022
High School Diploma -
Penola High School
TAFE SA
High School Diploma -
Penola Primary School
Saint Martins Lutheran College
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