Summary
Overview
Work History
Skills
References
Skills And Licences
Timeline
Generic

Kate Murphy

Brisbane,QLD

Summary

Dynamic Site Manager with a proven track record at Maxima Group Pty Ltd, excelling in program delivery and compliance. Adept at fostering team motivation and enhancing service quality, I leverage strong communication and data analysis skills to drive performance improvements and achieve client goals. Committed to ethical practices and continuous improvement.

Overview

13
13
years of professional experience

Work History

Site Manager

Maxima Group Pty Ltd
11.2023 - Current
  • Leadership and Management: Inspiring and motivating a team of consultants, fostering a positive work environment, and ensuring effective communication.
  • Program Delivery: Overseeing DES Employment services, ensuring they align with individual client needs and goals.
  • Compliance and Quality: Ensuring adherence to relevant industry standards, legislation, and occupational health and safety protocols.
  • Operational Management: Managing budgets, resources, and schedules, ensuring efficient and effective service delivery.
  • Problem Solving and Improvement: Identifying and resolving issues, implementing continuous improvement initiatives, and adapting to changing circumstances.
  • Documentation and Reporting: Maintaining accurate records and reports related to service delivery, client progress, and program performance.

Employment Support Consultant

Maxima Group Pty Ltd
05.2022 - 11.2023
  • Achieve & exceed, role specific KPIs for the retention of customers in employment.
  • Identify, implement and maintain person-centred strategies to assist customers to remain in employment.
  • Deliver person centred support, coaching and guidance to customers to achieve sustained employment, in line with organisational and contractual needs and KPIs.
  • Undertake duties associated with the management of a customer caseload.
  • Build and maintain internal and external relationships with stakeholders, such as employers, family and support requirements of customers and includes attendance at meetings as required.
  • Contribute to the development of the Maxima team.
  • Ensuring operations are conducted ethically, fairly and within the statutory legal and contractual requirements.
  • Maintain compliance with contractual requirements for the services delivered to customers including quality and timeliness.
  • The adherence to Maxima Group policies and procedures.

Self-employed – Bookkeeping and office cleaning

05.2021 - 05.2022

DES Job Development Officer

Mylestones Employment
04.2019 - 05.2021
  • One on one customer’s service that is tailored to support individuals to gain employment.
  • Marketing for suitable employers to provide opportunities for clients.
  • Negotiating with employers and offering incentives to make sure that the role is the best fit for both the client and the employer to ensure retention.
  • Managing multiple calendars.
  • Creating and updating resumes.
  • Providing training and personal development to assist in gaining employment.
  • Ongoing support once a customer has achieved employment.
  • Working directly with the Department of Human Services to ensure compliance.
  • Working within a team environment to assist with outcomes for the company as a whole.
  • General admin and reception duties as required.

DES Placement Consultant

Max Employment
01.2018 - 04.2019
  • One on one customer’s service that is tailored to support individuals to gain employment.
  • Creating and Updating resumes.
  • Marketing suitable employers to provide vacancies for customers (job seekers).
  • Providing training and personal development to assist in gaining employment.
  • Ongoing support once a customer has achieved employment.
  • Working directly with the Department of Human Services to ensure compliance.
  • Working within a team environment to assist with outcomes for the company as a whole.
  • General admin and reception duties as required.

Projects Administrator

Power-Comm Electrical & Communications
11.2016 - 01.2018
  • In this role, I assist the Project Managers with providing various administrative support, to ensure a high quality of service to our customers, while ensuring to adhere to all compliance regulations within the electrical industry.
  • Key activities include but not limited to:
  • Raising jobs, quotes, and purchase orders in the company’s integrated management system, simPRO.
  • Updating customer portals, relating to jobs, and invoicing.
  • Invoicing customers.
  • Creating and updating company forms, documents, and spreadsheets.
  • Processing and electronically filing timesheets and compliance documents.
  • Monitoring apprentice’s development and training.
  • Ordering and distribution of uniforms.
  • Taking and filing meeting minutes for our weekly and monthly meetings.

Operations Support

Asset Power Solutions
03.2013 - 10.2016
  • In this role, I oversaw the delivery of electrical maintenance services to external stakeholders and provided general office management for internal company requirements.
  • I started as a receptionist and quickly worked my way up to Operations Support, working directly with the Operations Manager.
  • Procurement of all incoming materials, equipment, and tools.
  • Managing all servicing and calibrations for tools and test equipment.
  • Logistics of transporting materials and equipment to and from sites.
  • All site specifics requirements, including PPE, inductions, and uniforms.
  • Stock control for consumables and uniforms.
  • Managing all licences, induction, and training renewals.
  • Delivering high quality results for high profile, sensitive and routine client requirements.
  • Maintenance of Quality Assurance procedures.
  • Monitoring Workplace Health and Safety requirements.
  • Ensuring all project reports were delivered to the customer in the highest standard.
  • Managing all IT requirements for employees.
  • Onboarding of administrative and technical staff.
  • Coordinating flights and accommodation for management, staff, and technicians.
  • Ensuring all timesheets were correct and complete for the finance team.
  • Data entry and updating information into our integrated management system - SimPRO.
  • Organising all work-related training and refresher courses.
  • Assisting with recruitment and selection activities.
  • Assisting with developing high quality marketing materials.
  • Ensuring sub-contractors held all required licences and insurances and ensuring these were current.

Skills

  • Proficient in Microsoft Office Suite
  • Excellent verbal communication skills
  • Excellent written communication skills
  • Excellent time management abilities
  • Performance improvement plan management
  • Data analysis
  • Conflict resolution
  • Effective marketing and business development abilities
  • Experience in office support and administration
  • Strong scheduling experience
  • Excellent customer service skills
  • Current police check
  • Current working with children blue card
  • Disability Services Positive Exemption Notice Card, Yellow Card
  • Current open driver's license

References

  • Suzanne Waite, Site Manager, Maxima Group Pty Ltd, 0477 711 826, suzanne.waite@maxima.com.au
  • Leanne Carter, Site Manager, Maxima Group Pty Ltd, 0408 023 854, leannecarter1969@gmail.com

Skills And Licences

  • Proficient in the use of Microsoft Office Suites
  • Excellent Verbal and Written Communication Skills
  • Excellent Time Management Abilities
  • Performance Improvement Plan Management
  • Data Analysis
  • Conflict Resolution
  • Effective Marketing and Business Development Abilities
  • Experience in Office Support and Administration
  • Strong Scheduling Experience
  • Excellent Customer Service Skills
  • Current Police Check
  • Current Working with Children Blue Card
  • Disability Services Positive Exemption Notice Card Yellow Card
  • Current Open Drivers Licence

Timeline

Site Manager

Maxima Group Pty Ltd
11.2023 - Current

Employment Support Consultant

Maxima Group Pty Ltd
05.2022 - 11.2023

Self-employed – Bookkeeping and office cleaning

05.2021 - 05.2022

DES Job Development Officer

Mylestones Employment
04.2019 - 05.2021

DES Placement Consultant

Max Employment
01.2018 - 04.2019

Projects Administrator

Power-Comm Electrical & Communications
11.2016 - 01.2018

Operations Support

Asset Power Solutions
03.2013 - 10.2016

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Kate Murphy