Kate NEWSOME
Birkdale,QLD
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices and a driven Clinical Instructor with experience in classroom and clinical settings, excited to bring a long background in nursing and education to the position. Highly proficient in developing strong education programs, robust curricula and engaging lesson plans. Focused on helping students achieve personal and professional goals while improving patient care.
Overview
45
45
years of professional experience
Work History
Clinical Educator
Aveo Retirement Living
07.2023 - Current
- Improved patient outcomes by delivering comprehensive clinical education and training to healthcare providers.
- Enhanced staff proficiency in clinical procedures through hands-on demonstrations and interactive workshops.
- Developed customized training materials tailored to the specific needs of individual healthcare facilities.
- Increased patient satisfaction through effective communication and collaboration with interdisciplinary teams.
- Maintained regulatory compliance by ensuring adherence to industry standards and guidelines in all educational activities.
- Implemented innovative teaching techniques, such as simulation-based learning, to improve overall understanding of complex medical concepts.
- Incorporated instructional aids and motivational strategies to eradicate learning gaps.
- Provided immediate and constructive feedback to staff individually and as group.
Expert Health Trainer
Connect 'n' Grow Education RTO
10.2022 - 04.2023
- Delivering the Cert III Hospital Services Assistant – Adult Program
- Delivering Cert II Hospital Services Assistant in the Deadly Start program to Schools
- Program run in conjunction with Qld Health and Wesley Mission Qld as part of a traineeship aimed at Year 11 and 12 students, (mostly Indigenous students)
- Delivered the program at 4 Health Hubs to a total of 65 students approximately
- Responsible for 100% delivery in the program
- Used Canvas LMS, Word, Excel, PowerPoint, Kahoot
- Managed time effectively during sessions ensuring that all activities were completed without sacrificing quality or participant satisfaction.
- Adapted training programs for individuals with special needs or medical concerns, providing a safe and effective pathway to improved academic outcomes
- Maintained accurate and complete records to document program activities and outcomes.
- Promoted available resources and connected individuals with services.
- Developed and distributed health education materials to increase awareness and understanding.
- Monitored and evaluated health education programs to verify quality and efficacy.
- Continually improved knowledge, skills, and performance based on feedback and self-identified professional developmental needs.
- Collaborated with other healthcare professionals to design and deliver health education services participant
- Established and maintained partnerships with community organizations to promote health education programs.
- Assisted with development of improved seminars and training materials.
Hospital Nurse Coordinator
St Vincent's Private Hospital Brisbane
04.2019 - 09.2020
- Managing the hospital in the after hours of business
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Enhanced patient satisfaction by delivering compassionate, personalized care and timely medication administration.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for optimal patient recovery.
- Streamlined communication between patients, families, and medical staff, resulting in a more cohesive healthcare experience.
- Maintained a safe and clean working environment by adhering to infection control protocols and regularly updating safety procedures.
- Continuously updated clinical knowledge and skills through participation in professional development opportunities, enhancing patient care quality.
- Promoted a positive work culture within the nursing team by demonstrating strong leadership qualities and effective conflict resolution skills between staff, staff and patients, staff and carers/families.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Managed critical incidents calmly under pressure while coordinating rapid response teams to provide immediate assistance when required.
- Implemented evidence-based nursing interventions to improve pain management strategies for postoperative patients effectively reducing their discomfort levels.
- Coordinated and supervised the work of nursing assistants ensuring proper adherence to care plans and enhancing overall patient care.
- Staffing wards according to KPI and acuity and within budget constraints
- Oversaw scheduling tasks efficiently, ensuring optimal staff coverage during peak times without sacrificing quality of service delivery or exceeding budget constraints via the use of KRONOS data, Snapshot tool
- After hours admissions and admitting patients using Webpas
- Appraisal of staff at the 3 month, 6 month, and yearly appraisals
- Performance managing staff who demonstrate a skills deficit or performance issue
- Ensuring all Casual staff maintain their Mandatory training requirements utilising Workday
- Managing and providing feedback to the Director of Nursing any patient or carer complaints.
Clinical Nurse Educator
St Vincent's Private Hospital Brisbane
05.2018 - 04.2019
- Improved nursing competency through the creation and delivery of targeted training sessions and workshops.
- Evaluated clinical staff performance, identifying areas of improvement and providing constructive feedback to drive continuous growth.
- Served as a mentor for junior nursing staff, fostering a positive learning environment and promoting professional growth.
- Assisted in the design of simulation exercises, enhancing hands-on learning experiences for clinical staff members.
- Utilized adult learning principles to adapt teaching methods according to individual learner needs, maximizing comprehension and retention of material presented.
- Led the development of annual training plans based on identified gaps in knowledge or skills among clinical staff members.
- Coordinated continuing education events, connecting nurses with relevant resources to advance their expertise within their respective fields.
- Supported departmental goals by aligning educational programs with organizational objectives.
- Oversaw work of nursing student technicians and externs to educate on proper procedures and how to prioritize care tasks.
- Planning and delivering Graduate Nurse Program
- Planning and delivering Preceptor Program
- Assisting in the facilitation of undergraduate students on placement
- Supporting and facilitating new staff in their initial weeks of employment
- Assisting staff in the delivery of high standards of patient care.
Product Specialist – Simulated Incontinence Management Product
Simavita Pty Ltd
09.2016 - 04.2017
- Assist with the Implementation of SIM
- Troubleshooting any problems SIM
- Reviewed and analyzed customer feedback, incorporating valuable suggestions into future product iterations.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Continually expanded knowledge of product line.
- Evaluation of the SIM product and trial for key clients including Queensland Health, Blue Care and Arcare Aged Care
- Enhanced product performance by conducting thorough market research and competitor analysis.
- Conducted comprehensive training sessions for sales teams, resulting in improved product knowledge and increased sales figures.
Registered Nurse - Casual
Royal Brisbane and Womens Hospital
04.2016 - 04.2017
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Nursing duties as required in the various wards I was allocated to
- Wards have included – Emergency, CCU, Neurosurgery, Vascular, Plastics, Maternity, Endoscopy, Medical Imaging, Gynaecology, Respiratory, Medical, Orthopaedics
- This position requires me to have knowledge in a variety of areas, to be flexible to be adaptable and work within a team environment for the delivery of nursing care to patients in these areas.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Team Manager/Teacher – Nursing, School of Health Sciences
TAFE Queensland Brisbane
01.2011 - 11.2015
- Teaching nursing subjects from the Diploma of Nursing program - Pathophysiology, Medications, Wound Care and various others
- Teaching the Certificate II HSS and Certificate III HSA for both TAFE at School and an Unemployment education provider
- Overseeing the delivery of the program for all three semesters in the Diploma of Nursing as well as the TAFE at Schools program
- Developing and validating academic material
- Managing the budget for the Nursing team South Bank campus
- Maintaining targets for nursing in adherence to key performance indicators
- Participation in the Product Learning Committee and being involved in the planning around the master delivery of the Diploma of Nursing for TAFE Queensland
- Streamlined communication channels for increased efficiency in project execution and decision-making processes.
- Managed budgets effectively by employing cost-control measures without compromising quality or deliverables of projects undertaken by the team.
- Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Facilitated meetings to communicate team performance goals and results.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Managed classroom behaviour effectively by establishing clear expectations, modelling appropriate conduct, and consistently enforcing established rules and consequences.
- Timetable management for all students in the nursing program and in the TAFE at Schools program (total approx
- 700 students)
- Participating in accreditation processes for f registratory bodies - ANMC and ASQA
- Liaising with industry partners re feedback on industry requirements surrounding the Diploma of Nursing and integrating industry feedback into the specific programs
- Graded and evaluated student assignments, papers, and course work.
- Developed and administered tests for students to measure academic proficiency and understanding.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Created and developed lesson plans to meet students' academic needs.
Hospital Nurse Coordinator
St Vincent's Private Hospital Brisbane
03.2012 - 08.2013
- Managing the hospital in the afterhours of business
- Attending to patients who have become unwell
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Enhanced patient satisfaction by delivering compassionate, personalized care and timely medication administration.
- Maintained a safe and clean working environment by adhering to infection control protocols and regularly updating safety procedures.
- Promoted a positive work culture within the nursing team by demonstrating strong leadership qualities and effective conflict resolution skills.
- Managed critical incidents calmly under pressure while coordinating rapid response teams to provide immediate assistance when required.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Oversaw scheduling tasks efficiently, ensuring optimal staff coverage during peak times without sacrificing quality of service delivery or exceeding budget constraints.
- Performance managing staff who demonstrate a skills deficit or performance issue
- Ensuring all Casual staff maintain their Mandatory training requirements
- Managing and providing feedback to the Director of Nursing any patient or carer complaints.
Emergency Centre
St Andrew's Hospital
05.2000 - 11.2011
- Level 2 - Clinical Nurse, February, 2008 – November 2011
- All responsibilities pertaining to Emergency nursing
- Triaging
- Primary and secondary assessment of patients
- Planning, implementation and evaluation of treatment given to patients
- Assisting with various procedures e.g
- Suturing, conscious sedation
- Active role in the care of acutely ill patients
- Shift coordinator responsibilities
- Preceptor for new staff and nursing students
- Clinical Education Facilitator, August 2005 – October 2008
- Formatting and delivering of in-services
- Formatting of core competencies applicable to the Emergency Dept
- Assessment of staff on core competencies, hospital wide competencies and department specific
- Facilitating new staff in the department
- Facilitating participants in the Critical Care Program during their emergency placement
- Assisting in formatting and delivering education sessions to all participants in the Critical Care Program
- Reorganizing the Paediatric Resuscitation Area
- Performing chart audits and reeducating staff in areas noted to be deficient
- Preceptor for nursing students
- Level 1 RN, May 2000 – August 2005
- All responsibilities pertaining to Emergency nursing
- Triaging
- Primary and secondary assessment of patients
- Planning, implementation and evaluation of treatment given to patients
- Assisting with various procedures e.g
- Suturing, conscious sedation
- Active role in the care of acutely ill patients
- Shift coordinator responsibilities
- Preceptor for new staff and nursing students
- Resource person for less experienced staff.
Clinical Facilitator for nursing students on work placement
QUT School of Health Sciences, Nursing
07.2008 - 01.2011
- Facilitating students while they are on Clinical Practicum
- Supervision of student clinical practice
- Assessment of student clinical skills
- Resource person for students
- Facilitation between the university, the place of clinical practice and the students placed there.
Freelance Education Provider
Contracted to Ausmed
02.2008 - 01.2010
- I have written a 2-day ECG and Arrhythmia Interpretation course and a 2-day Clinical Nursing Skills Assessment course and delivered these courses for Ausmed on a contractual basis
- I delivered five seminars in 2009 and ten sessions for 2010
- This course attracted 10 credit points from RCNA.
Adult Emergency Care Educator, Mater Adults Hospital
Mater Health Services
10.2006 - 02.2008
- Responsible for the professional development of 33 FTE including current and new start staff, graduate nurses and Critical Care Program participants
- Developed a Basic ECG and Arrhythmia Interpretation course which was initially delivered at a department level but then delivered hospital wide (20CE points with RCNA).
Clinical Nurse Consultant, Level 3A
NT Medic
09.1998 - 02.2000
- Working in the Community Health Clinics delivering Primary and Emergency Health Care and delivering the health programs for Men Women and Children.
Education
Registered Nurse Certificate -
Royal Brisbane Hospital
Brisbane, Qld10.
Certificate IV - Workplace Assessment and Training -
Chris Morton Powerful Seminars
Unknown, UnknownInclusive learning -
TAFE Qld Brisbane
Brisbane, QldCertificate - Practical People Management Matters -
AIM
Unknown, UnknownSkills
- Presentation Skills
- Materials Preparation
- Program Support
- Training Coordination
- Material Preparation
- Basic Life Support for Health Care Providers
- Allied Health Instructor
- Class Instruction
- Health assessment
- Behaviour change strategies
- Chronic Disease Management
- Clinical Expertise
- Emergency Response
- Medical Assessment
- Critical Care
- Compassion and Empathy
Phone - Mobile
0418 791 577
Preferred Name
KATE
References
To be supplied on request
Timeline
Clinical Educator
Aveo Retirement Living
07.2023 - Current
Expert Health Trainer
Connect 'n' Grow Education RTO
10.2022 - 04.2023
Hospital Nurse Coordinator
St Vincent's Private Hospital Brisbane
04.2019 - 09.2020
Clinical Nurse Educator
St Vincent's Private Hospital Brisbane
05.2018 - 04.2019
Product Specialist – Simulated Incontinence Management Product
Simavita Pty Ltd
09.2016 - 04.2017
Registered Nurse - Casual
Royal Brisbane and Womens Hospital
04.2016 - 04.2017
Hospital Nurse Coordinator
St Vincent's Private Hospital Brisbane
03.2012 - 08.2013
Team Manager/Teacher – Nursing, School of Health Sciences
TAFE Queensland Brisbane
01.2011 - 11.2015
Clinical Facilitator for nursing students on work placement
QUT School of Health Sciences, Nursing
07.2008 - 01.2011
Freelance Education Provider
Contracted to Ausmed
02.2008 - 01.2010
Adult Emergency Care Educator, Mater Adults Hospital
Mater Health Services
10.2006 - 02.2008
Emergency Centre
St Andrew's Hospital
05.2000 - 11.2011
Clinical Nurse Consultant, Level 3A
NT Medic
09.1998 - 02.2000
Registered Nurse Certificate -
Royal Brisbane Hospital
Certificate IV - Workplace Assessment and Training -
Chris Morton Powerful Seminars
Inclusive learning -
TAFE Qld Brisbane
Certificate - Practical People Management Matters -
AIM
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