Kate Noble
Burwood,Victoria
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualised service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
7
7
years of professional experience
Work History
Rehabilitation Consultant
Rehab Management
03.2024 - Current
- Assessing clients' needs, evaluating physical, psychological, and vocational factors affecting recovery.
- Developing return-to-work plans, creating tailored rehabilitation strategies to support recovery.
Liaising with stakeholders. - Communicating with employers, insurers, medical professionals, and clients.
- Conducting workplace assessments where I ensured safe and appropriate work environments.
Implementing injury prevention strategies, advising on workplace modifications and ergonomic solutions. - Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
Rehabilitation Consultant
Prestige Health Services Australia
11.2022 - 03.2024
- Assessing clients' needs, evaluating physical, psychological, and vocational factors affecting recovery.
- Developing return-to-work plans, creating tailored rehabilitation strategies to support recovery. Liaising with stakeholders.
- Communicating with employers, insurers, medical professionals, and clients.
- Conducting workplace assessments where I ensured safe and appropriate work environments. Implementing injury prevention strategies, advising on workplace modifications and ergonomic solutions.
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
Senior Retail Assistant
Stylerunner
09.2021 - 10.2022
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Trained newly hired sales team in upselling techniques.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Researched issues to obtain appropriate answers to customer inquiries.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Marked-down clearance items and relocated merchandise to proper store areas.
Senior Retail Assistant
Cotton On Group
05.2018 - 10.2022
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Submitted reports to senior management to aid in business decision-making and planning.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organised.
- Mentored new sales associates to contribute to store's positive culture.
- Trained newly hired sales team in upselling techniques.
- Maintained clean, adequately stocked, and organised store by streamlining daily operations and introducing new procedures.
Personal Trainer
Club Lime
01.2022 - 08.2022
- Designed specific workout systems for individual clients based on performance ability.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Monitored proper execution and form of clients and adjusted positions to improve results and safety.
- Promoted safe and interactive environment for club clients and members.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
- Developed customised fitness plans for wide range of clients to expand services.
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
Personal Trainer/Gym & Group Instructor
Pinnacle Health Club
01.2021 - 01.2022
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Developed healthy eating meal plans for clients to provide holistic approach.
- Demonstrated proper technique for exercises to avoid injuries.
- Developed customised fitness plans for wide range of clients to expand services.
Education
Master's of Clinical Exercise Physiology - Exercise Physiology
Deakin University
Burwood, VIC06-2022
Certificate IV in Fitness, Sports And Exercise - Personal Training
Australian Institute of Fitness
Burwood, VIC12-2021
Bachelor's of Exercise And Sports Science - Strength/Conditioning And Exercise Physiology
Deakin University
Burwood, VIC06-2020
VCE -
Melbourne Girls' College
Richmond, VIC01-2017
Skills
- Retail transactions processing
- Signage updating
- Sales target achievement
- Multitasking
- Stockroom organisation
- Inventory replenishment
- Cash handling accuracy
- Complaint handling
- Seasonal promotions
- Brand representation
- Customer service
- Customer engagement
- Hospitality and accommodation
- POS system operation
- Loss prevention
- Customer assistance
- Product merchandising
Timeline
Rehabilitation Consultant
Rehab Management
03.2024 - Current
Rehabilitation Consultant
Prestige Health Services Australia
11.2022 - 03.2024
Personal Trainer
Club Lime
01.2022 - 08.2022
Senior Retail Assistant
Stylerunner
09.2021 - 10.2022
Personal Trainer/Gym & Group Instructor
Pinnacle Health Club
01.2021 - 01.2022
Senior Retail Assistant
Cotton On Group
05.2018 - 10.2022
Master's of Clinical Exercise Physiology - Exercise Physiology
Deakin University
Certificate IV in Fitness, Sports And Exercise - Personal Training
Australian Institute of Fitness
Bachelor's of Exercise And Sports Science - Strength/Conditioning And Exercise Physiology
Deakin University
VCE -
Melbourne Girls' College
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