Organized Office Manager with noted experience in administrative management. Prioritize projects and multitasking effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership.
Offering these skills and strong work ethic.
Overview
8
8
years of professional experience
Work History
Team Assistant/Personal Assistant
AGL Energy
Sydney, NSW
11.2023 - Current
Coordinated schedules and appointments for Head of Secretariat and Head of Corporate Legal in Company Secretary team.
Supported the EA to the General Counsel and Company Secretary in all matters related to Board and Committee meetings.
Proficient in SAP Fiori for creating Purchase Orders, Framework Orders, and receipting ASX invoices.
Utilized Simple Legal for comprehensive tracking of all legal matters and processing of legal invoices.
Proficient in Concur for tracking and reconciling team expenses.
Proficient in navigating ASIC website for company searches.
Coordinated travel arrangements and itineraries for the Board of Executives for all committee meetings and events.
Maintained filing systems and databases for easy access to documents.
Assisted in preparing reports, presentations, and meeting materials.
Ran errands to help with daily tasks, enabling my team to focus on more pressing duties.
Maintained confidential files related to subcommittee records, or other sensitive information.
I joined the social committee and helped plan the company end-of-year celebrations, along with a few team events.
Office Manager (contract)
A W Edwards
St Lenoards
06.2023 - 11.2023
Customer Service / Front of House
- Provide a pleasant and professional first point of contact to internal and external stakeholders
- Efficiently answer, screen, and forward incoming phone calls whilst providing generalist information when required
- Act as the first point of contact by greeting and announcing visitors to the relevant staff
- Management of office passes and sign-in system for staff and visitors
- Ensure reception area and meeting/board rooms professionally presented, maintained and operational
- Sorting, distributing and lodging mail request including the arrangement of couriers where required
- Other duties as required
Administration
- Achieve the highest quality outcomes through the provision of administrative support
- Management of office supplies such as stationery, amenities, equipment, and furniture including organising
maintenance and repairs where required
- Management of locker systems and storage for the office
- Point of contact for daily office operational matters and point of contract for Building Management
- Organising catering for office meetings as required
- Archiving of files and record management
- Coordinate meetings and functions,
- General administration duties as required.
Finance
- Achieve the highest quality outcomes through the provision of administrative support
- Raising of Purchase Orders for office related items
- Vendor Setup
- Management and distribution of the Accounts central email account.
Systems and Procedures
- Understand the Company Management System in respect to reception/clerical matters
- Comply with Company policy and procedures
- Ensure staff contact details are maintained
- Phone system is up to date, maintained
WHSE
- Achieve the highest Workplace Health, Safety & Environment (WHSE) standards possible
- Kitchen and lunchroom areas are clean and operational
- Ensure that the office is compliant with legislative and Company WHSE policies and requirements (if required)
Business Support Administrator (contract)
Australian Payments Network
02.2023 - 06.2023
Executed record filing system to improve document organization and management.
Assisted with Committee meetings updating the agendas and minutes for upcoming meetings and publishing purposes.
Assisted coworkers and staff members with special tasks on daily basis.
Posting Memos and Reports for the company and their members.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Completed forms, reports, logs and records to quickly handle all documentation for the Company Secretary.
Established administrative work procedures to track staff's daily tasks.
Office Administrator/Office Manager (contract)
Elanor Investors Group
10.2022 - 01.2023
Managed the general day to day office support functions, including supplier relationships, building management and related office and building services, including the coordination, project management and ongoing project delivery of the office defect list any ongoing project amendment's adjustments.
General office management such as ordering stationary, groceries and all kitchen equipment, supporting the receptionist to ensure stock levels are maintained.
Data entry (when requested)
Update records and databases with personnel, financial and other data.
Coordinate office activities and operations to secure efficiency and compliance to company policies.
Support the Operations Manager and Head of People and Culture in any onboarding and induction activities for new staff.
Conduct WHS inductions for new staff, or update for teams.
Liaise with building suppliers or external suppliers.
Liaise with, induct and manage any trades and other services providers
Business Support/Office Manager (contract)
WooliesX - Woolworths Group
03.2022 - 10.2022
Provided general administrative support to the WooliesX Transformation team as well as act as ‘front of house’ office coordinator assisting with external visitors, distribution of deliveries throughout the office, booking couriers and other general administration duties as directed. This included coordination of travel & assistance with onboarding of new employees.
Provided general event, logistics and administrative support to WooliesX team, working as part of the Transformation office. This included supporting events and logistics for our quarterly planning cycle.
Coordinate events and programs by booking venues, and speakers, maintaining budgets, coordinating operational requirements and on-site logistics
Working with Google Slides, Docs, Sheets, Drive, Gmail and Google Meet.
Participated in team planning and team Sprints, using Jira and Miro boards.
Worked closely with Workplace Building Support Manager so that I'm across all Group Comms and procedures.
Delivered performance reviews, recommending additional training or advancements
Compared vendor prices and negotiated for optimal savings
Coordinated special projects and managed schedules
Updated reports, managed accounts and generated reports for company database
Sourced vendors for special project needs and negotiated contracts
Corporate Concierge
Colliers International
11.2017 - 03.2022
Worked closely with VIP guests, and always respected guests' privacy
Communication skills.
Worked with Outlook, Condeco, Teams, One note.
Maintained front desk's concierge book to provide visitors with access to relevant local information.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Arranged for transportation to and from airport, train station and events for visitors
Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills
Used coordination and planning skills to achieve results according to schedule
Improved operations through consistent hard work and dedication
Education
South Bank Campus - Health And Fitness
TAFE
Brisbane
Gold Medallion -
Surf Life Saving
Minnie Water, NSW
Australia
Senior First Aid Certificate
Surf Life Saving NSW -
Surf Life Saving Australia
Minnie Water, NSW
Skills
Manage critical path for event(s) including key dates internally and externally
Drafting and executing event correspondence
Coordinating & facilitating the Onboarding new employees
Coordinate all office management activity including expenses and purchase order management
Coordinate smooth running of the office by developing and implementing processes & procedures and administrative systems
Customer Service
Administrative Support
Records and Database Management
Policy Management
Regulatory Compliance
Vendor Relations
Planning and Prioritization
Business Requirements Document (BRD)
Training Manuals and Processes
Mobile Technologies and Services
Additional Information
RSA and RCG
, Cert IV in Commercial Cooking
R
Timeline
Team Assistant/Personal Assistant
AGL Energy
11.2023 - Current
Office Manager (contract)
A W Edwards
06.2023 - 11.2023
Business Support Administrator (contract)
Australian Payments Network
02.2023 - 06.2023
Office Administrator/Office Manager (contract)
Elanor Investors Group
10.2022 - 01.2023
Business Support/Office Manager (contract)
WooliesX - Woolworths Group
03.2022 - 10.2022
Corporate Concierge
Colliers International
11.2017 - 03.2022
South Bank Campus - Health And Fitness
TAFE
Gold Medallion -
Surf Life Saving
Australia
Senior First Aid Certificate
Surf Life Saving NSW -