Summary
Overview
Work History
Education
Skills
Accomplishments
referees
Timeline
Generic

Kate O'Loughlin

Sadadeen,NT

Summary

  • Experienced Support Worker offering 20+ years in education, disability and aged care. Demonstrated ability to build and maintain relationships, meet service needs and ensure smooth running of operations.
  • Successful small business owner with excellent interpersonal communication skills.
  • Experienced in training and mentoring staff.

Overview

30
30
years of professional experience

Work History

Cafe Proprietor. Barista. Cook.

Self Employed
01.2016 - 07.2023
  • cook and prepare fresh food before start of service
  • mentored and trained young men living with autism, sharing knowledge and expertise in making barista coffee, food preparation and maintaining a clean workspace.
  • maintained and operated espresso machines, grinders sandwich press, ovens and other equipment.
  • listened carefully to customer requests and created personalized beverages, which improved sales.
  • financial record keeping.
  • used POS system to accurately enter orders and process payments.
  • prepared specialty drinks.
  • prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • ordered and restocked display cases with attractive arrangements to promote specialty food items.

Foster Carer

Life Without Barriers NT
01.2009 - 04.2019
  • foster carer for a young person with special needs for 10 years.

Education Support Officer

Yirara College, C.M.S., Acacia Hill School
10.2010 - 12.2015


As Education Support Officer at the above mentioned schools I provided curriculum support to the teaching staff by:

  • contributed to the planning and delivery of curriculum with the teaching staff.
  • delivered curriculum to the students in small groups or to individuals under the direction of the teacher.
  • performed administrative duties such as photocopying, laminating, records management and organising and preparing. materials and recourses for activities and lessons.
  • organising activities within the safety guidelines and under direction of the teacher.
  • help with organising special events and students work displays.
  • supervision of students in the school yard during recess and lunch breaks as well as during sporting activities.
  • at Acacia Hill School I also provided personal care and support for activities of daily living.

Personal Care Worker

Resthaven South Australia
01.2001 - 09.2008

Personal Care Worker

Brighwater Care Group
01.1994 - 12.2000

Education

Certificate III Commercial Cooking

TAFE South Australia
Noarlunga Centre, SA
11.2006

Bachelor of Arts - Aboriginal Studies

Edith Cowan University
Perth, WA
2000

Skills

  • Excellent communication skills
  • Compassionate, patient and empathetic
  • Experienced mentor and team leader
  • Creative, thoughtful and fun

Accomplishments

    2022 NT Chamber of Commerce Business Excellence Award.

referees

Lisa Anderson

Adult Guardianship Officer

Public Guardian and Trustee, Central Australia


iindi.iindio@bigpond.com

Ph:  0414 524 245


Jarod Knowles

Complex Client Servgices Manager

Carpentaria


jarod.knowles@carpentaria.org,au

Ph:  0458 098 828

Timeline

Cafe Proprietor. Barista. Cook.

Self Employed
01.2016 - 07.2023

Education Support Officer

Yirara College, C.M.S., Acacia Hill School
10.2010 - 12.2015

Foster Carer

Life Without Barriers NT
01.2009 - 04.2019

Personal Care Worker

Resthaven South Australia
01.2001 - 09.2008

Personal Care Worker

Brighwater Care Group
01.1994 - 12.2000

Certificate III Commercial Cooking

TAFE South Australia

Bachelor of Arts - Aboriginal Studies

Edith Cowan University
Kate O'Loughlin