KATE PERRYMAN
Admin Coordinator / Personal Assistant
Adelaide,SA
Summary
Professional and efficient Administration Coordinator/Personal Assistant. Skilled in computer skills, communication, effective time management, multitasking, and Microsoft Office. Proven ability to coordinate administrative tasks, manage calendars, and provide exceptional support to executives. Experienced in maintaining office and client records by applying excellent organisational and office management skills on a daily basis. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
20
20
years of professional experience
Work History
Admin Coordinator/ Personal Assistant
Advanced Transport Refrigeration
07.2022
- I provide comprehensive administrative support to ensure smooth operations and assist with personal tasks
- I utilize my computer skills, communication skills, and effective time management to efficiently handle various responsibilities
- This includes managing calendars, scheduling meetings, and handling correspondence
- Additionally, I demonstrate the ability to multitask and effectively prioritize tasks to ensure deadlines are met
- Through my work, I contribute to the overall efficiency and success of the organization.
Mobile Claims Specialist
EML
12.2021 - 06.2022
- Developed relationships with clients to build trust and rapport, enabling clients to discuss their needs openly
- Assessed client needs, developed service plans and monitored outcomes to ensure clients received the best possible care
- Developed and implemented risk management plans to ensure the safety of clients
- Developed and implemented case plans that enabled clients to successfully achieve their desired outcomes
- Monitored client progress and maintained up-to-date case records to ensure compliance with regulations.
Customer Service Team Supervisor
EBOS - Symbion
09.2018 - 12.2021
- Trained and mentored new customer service team members to ensure a high level of customer service
- Collaborated with cross-functional teams to identify customer service improvement opportunities and implemented corresponding solutions
- Monitored customer service performance and conducted regular performance reviews to ensure that customer service goals were met
- Developed and maintained customer service documentation to ensure adherence to customer service standards
- Managed accounts receivable and accounts payable to ensure accurate and timely payment of invoices.
Office Coordinator/ Scheduler
CHG
08.2012 - 09.2018
- Coordinated office operations and procedures, setting up new staffing hires
- Maintained a database of customer contacts, ensuring all customer information was up to date
- Answered incoming calls, responded to inquiries, and provided customer service support
- Organized and managed multiple calendars, prioritizing and responding to emails and scheduling meetings
- Managed daily operations of the medical office, including filing and maintaining patient and office records.
Education
Graduated -
Brighton Secondary School
Certificate of Merit - Medical Terminology
WEA Adelaide
Certificate IV - YOUTH WORK/ COUNSELLING
TAFE SA - Adelaide College of The Arts
Adelaide, SASkills
- Customer Service
- Computer Skills
- Communication
- Time Management
- Multitasking
- Microsoft Office
- Data Entry
- Work Planning and Prioritisation
- Relationship Building
- Scheduling and calendar management
- Administrative Management
- Documentation and Recordkeeping
- Handling Complaints
Additional Information
With over twenty years experience in customer and client management, I am able to prioritise and delegate responsibilities and achieve tasks effectively. I take a flexible approach to all challenges in the workplace, as well as taking initiative to upskill or seek out new opportunities to support and encourage the growth of processes in the workplace.
Personal Information
Title: PERSONAL ASSISTANT/ OFFICE COORDINATOR
References
References available upon request
Timeline
Admin Coordinator/ Personal Assistant
Advanced Transport Refrigeration
07.2022
Mobile Claims Specialist
EML
12.2021 - 06.2022
Customer Service Team Supervisor
EBOS - Symbion
09.2018 - 12.2021
Office Coordinator/ Scheduler
CHG
08.2012 - 09.2018
Graduated -
Brighton Secondary School
Certificate of Merit - Medical Terminology
WEA Adelaide
Certificate IV - YOUTH WORK/ COUNSELLING
TAFE SA - Adelaide College of The Arts
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