Kate Rees
Footscray
Summary
Dynamic team leader with a strong focus on enhancing employee satisfaction and driving business success. Recognized for a diplomatic and approachable demeanor, consistently demonstrating a commitment to employee training and development. A dedicated team player equipped with the experience and knowledge to effectively address operational challenges. Proven ability to foster a positive work environment while achieving organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Leader
Grill’d – Southern Cross
01.2024 - 07.2025
- Store opens, store closes, responsible for teaching/supervising team members, delegating stations, handling complaints, customer service, POS, basic cocktails, table service, dishwashing, food preparation, fryer filtering, cash counting (floats/banking), ordering stock.
Administration officer
The Victoria Clinic
11.2022 - 05.2023
- Same duties as Melbourne private however in a mental health facility. Additional duties as I also worked in private practice, which included working for the clinic’s Psychiatrists directly. This included booking/scheduling appointments, dealing with referrals and other secretarial odd jobs.
Administration Officer
Melbourne Private Hospital
05.2019 - 11.2022
- Patient admission duties, including; pre-screening of patients, health fund checks, assisting patients with hospital excess and co-payment queries. Admitting patients on day of surgery including checking consent forms, taking payment and entering details on Webpas.
- Answering the main hospital switchboard and triaging phone calls to the respective wards and departments. Adhering to Healthscope policies including Privacy and WH&S policies to safeguard the health and safety of staff, patients and visitors.
Supply Officer
Melbourne Private Hospital
07.2019 - 01.2020
- All aspects of the supply function including ordering medical stock by scanning and manual orders, releasing purchase orders, goods receipting in Technology One and delivering stock to the wards.
- Additional duties include weekly backorder reporting and APARTS
Waitress
Coast Café (Rhos-On-Sea, U.K.)
07.2018 - 11.2018
- Customer service including taking customer orders, cleaning tables and making coffee in a busy 30+ cover café in a tourist area of North Wales, U.K.
Front Counter Server/All rounder
McDonalds - Brunswick
05.2016 - 06.2018
- Taking orders from customers, preparing orders, barista duties in the McCafe, cleaning tables and general duties as required.
Education
B.Sc. - Environmental Science (Wildlife and Conservation biology)
Deakin University
10-2028
Year 12 - undefined
Ivanhoe Grammar School
01.2017
Skills
- Excellent interpersonal, teamwork and communication skills
- Focused on delivering great customer service
- Good numerical and cash handling skills
- Self-motivated and hard working
- Computer literate
- POS system knowledge
- Problem-solving
Certification
SITHFAB021 - Responsible Service of Alcohol (2023)
HLTAID12- First Aid (2025)
WWCC - Employee (exp: 17/02/2027)
Timeline
Team Leader
Grill’d – Southern Cross
01.2024 - 07.2025
Administration officer
The Victoria Clinic
11.2022 - 05.2023
Supply Officer
Melbourne Private Hospital
07.2019 - 01.2020
Administration Officer
Melbourne Private Hospital
05.2019 - 11.2022
Waitress
Coast Café (Rhos-On-Sea, U.K.)
07.2018 - 11.2018
Front Counter Server/All rounder
McDonalds - Brunswick
05.2016 - 06.2018
Year 12 - undefined
Ivanhoe Grammar School
B.Sc. - Environmental Science (Wildlife and Conservation biology)
Deakin University