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Associate Principal Engineer

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A motivated and customer-focused individual with hands-on experience in both retail and hospitality environments. Having worked on a busy service station shop floor, I am comfortable managing stock, maintaining store presentation and handling transactions accurately during high-traffic periods. In hospitality settings, I have developed the ability to read the room, adapt my approach to different customers and ensure every person feels welcomed and well looked after from the moment they walk in.
I take pride in delivering a consistently high standard of service whether I am recommending a product to a customer, resolving a complaint or working through a busy lunch rush as part of a team. I am confident upselling and promoting deals where relevant, and I understand how small interactions can make a big difference to whether a customer comes back or not.
Outside of serving customers, I am organised and proactive on the shop or venue floor — keeping shelves stocked, ensuring cleanliness standards are met and flagging anything that needs attention without being asked. I work well under pressure, pick up new systems quickly and always bring a positive attitude to the team regardless of how busy it gets.
I am now looking for a role where I can continue building on my customer service experience, contribute to a hardworking team and grow within a company that values good people and great service.

 I am a dedicated and compassionate individual seeking opportunities in the health and community sector. With a strong passion for mental health advocacy and support work, my career goal is to empower individuals to reach their full potential. I bring enthusiasm, empathy, and a commitment to making a positive impact in the lives of others 

Experienced POD Facilitator, Centre Manager, and Project Manager with a proven track record in strategic planning, team leadership, and organisational development. Demonstrates expertise in designing and delivering training programmes aligned with organisational objectives, conducting comprehensive Training Need Analysis to identify performance gaps, and facilitating effective virtual meetings. As a Centre Manager, successfully led a team across multiple departments ensuring compliance with national standards and improving service quality. Skilled in managing budgets, liaising with local authorities, and safeguarding children's welfare. In project management roles, oversaw multiple projects ensuring successful outcomes through strategic coordination and stakeholder engagement. Committed to supporting growth and development within teams while maintaining resilience under pressure.

Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels.
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Kate Riordan

Summary

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SALES ASSISTANT

CASUAL NURSE BANK

THEATRE SCRUB NURSE

ENROLLED NURSE

Education

0434 922 341 - Greg Mangan

Enrolled Nursing -

HIGH SCHOOL DIPLOMA -

Administer And Monitor Medications And IV Therapy -

REFERENCES - C Markey, Blakiston Lodge

Skills

Timeline

THEATRE SCRUB NURSE

ENROLLED NURSE

CASUAL NURSE BANK

SALES ASSISTANT

0434 922 341 - Greg Mangan

Enrolled Nursing -

HIGH SCHOOL DIPLOMA -

Administer And Monitor Medications And IV Therapy -

REFERENCES - C Markey, Blakiston Lodge

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