Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

KATE ROBERTSON

Brisbane,QLD

Summary

Result-driven administrative professional with a progressive background across multiple industries. Demonstrated expertise in tender writing & coordination, office management including administration, events, travel, and project management. Skilled problem solver and natural leader with a strong focus on customer relations and management support.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Bids & Tender Coordinator

AVADA Group
Brisbane , QLD
01.2024 - Current
  • Preparation of customized tender submissions, adhering to all project specifications and requirements. Ensuring proposal contents maintain clarity, coherence, and compliance with bid guidelines.
  • Delivered prompt and accurate responses to all information requests.
  • Collaborated closely with internal stakeholders to gather necessary information and develop compelling proposals, ensuring timely delivery of accurate bids.
  • Ensured that all submitted documents are compliant with legal regulations and company policies.
  • Identified opportunities for process improvement in the tender process.
  • Maintained a comprehensive database (tender library) of bid documents, templates, and relevant reference materials in the Tender library are filed appropriately and can easily be accessed for future use.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Office Manager. Events and Travel / Project Suppot

Queensland Manufacturing Institute / ICN /GISP
BRi, Queensland
07.2021 - 01.2024
  • Managed QMI office efficiently, providing excellent administrative services while supporting ICN and GISP and the QMI boards.
  • Executed seamless events, presentations, and workshops with full coordination including venue selection and catering management.
  • Coordinated and oversaw all travel logistics for the team, guaranteeing a smooth experience.
  • Demonstrated excellent communication skills while delivering outstanding customer service and managing company correspondence and calls.
  • Managed logistics for board and team meetings, overseeing catering and team building activities, including the QMI Christmas party.
  • Accounts Payable & Staff Expense Claims and Reimbursements
  • Implemented effective data management strategies to improve overall system performance.
  • ICN Project Support Officer - Providing project support to Tier 1 procurement projects.
  • Project Support officer - Gateway to Industries Schools Program (GISP) as well as providing additional support to during events.
  • Help Desk & Technical Support - ICN Gateway Online platform. Providing support and troubleshooting technical issues with platform users.

Business Owner / Office Manager

Blair Robertson Electrical, Andy Robertson Electrical
08.2007 - 10.2021
  • Business Management
  • Office Management
  • Human Resources
  • Payroll Officer
  • Customer Service & Sales
  • Accounts Receivable
  • Accounts Payable
  • Scheduling
  • Website Management – Digital Marketing & Advertising Team Events Management

Customer Key Account Manager

Salmat
11.2004 - 05.2007
  • Project Management /Coordination of portfolio of large document print clients
  • Customer Support
  • Quotes - Job creation
  • Proofing
  • Scheduling
  • Stock ordering and management
  • Customer invoicing & billing

Customer Key Account Manager

QM Technologies
03.2002 - 11.2004
  • Project Management / Coordination of portfolio of large document print clients
  • Customer Support
  • Quotes - Job creation
  • Customer enquiries
  • Proofing
  • Scheduling
  • Stock ordering and management
  • Customer invoicing & billing

Team Leader Editorial Bookings

The NZ Herald
Auckland , New Zealand
09.2000 - 03.2002

Education

Skills

  • Tender Coordination
  • Relationship Building
  • Teamwork and Collaboration
  • Problem-Solving
  • Customer Relationship Management
  • Travel Management
  • Event Management
  • Procurement
  • Project Support
  • Strong Microsoft Office skills
  • Teams, SharePoint, mondaycom
  • Xero software Accounts Receivable / Payable
  • Online platform Helpdesk Management and technical advice
  • Time management, autonomous work
  • Process Improvement
  • Document Control
  • Work Planning and Prioritisation
  • Phone and Email Etiquette
  • Excellent Communication

Certification

  • CHC40213 -Certificate IV in Education Support
  • HLTAID001- Provide cardiopulmonary resuscitation
  • HLTAID002 - Provide basic emergency life support
  • HLTAID003 - Provide first aid
  • HLTAID004 - Provide an emergency first aid response in an education and care setting
  • Anaphylaxis Training

References

References available upon request.

Timeline

Bids & Tender Coordinator

AVADA Group
01.2024 - Current

Office Manager. Events and Travel / Project Suppot

Queensland Manufacturing Institute / ICN /GISP
07.2021 - 01.2024

Business Owner / Office Manager

Blair Robertson Electrical, Andy Robertson Electrical
08.2007 - 10.2021

Customer Key Account Manager

Salmat
11.2004 - 05.2007

Customer Key Account Manager

QM Technologies
03.2002 - 11.2004

Team Leader Editorial Bookings

The NZ Herald
09.2000 - 03.2002

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KATE ROBERTSON