Kate Vane

Eleanor Bury: BuryE@ramsayhealth.com.au Ph: 07 5598 9010

Teresa Man (RN)

Mina (Practice manager): (07) 5562 2910

Zen Collins (RN): 0468 958 497

• Facilitate patient movement and daily care support
• Plan nutritious and healthy meals for clients
• Organise daily activities to encourage health and mental wellness of patients
• Provide emotional, physical, and mental support
• Assist in maintaining safe, clean, and positive client environments
• Coordinate care with other healthcare and support professionals
• Promoted the well-being of patients by implementing the highest quality care possible
• Assisted patients with daily tasks, including all care assistance such as personal hygiene care, daily routines, and social activity support
• Encouraged independence by helping patients to develop and strengthen skills allowing them to engage in more self-care
• Ensured accurate record always keeping and communicated with the supervisor regarding progress, events, and concerns
• Ability to recognise when patient in unwell and communicate with family and office.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Kept clients engaged in social networks and communities for personal health and growth.
• Promoted community integration by providing extensive physical, emotional and social support.
• Visited home environments to help clients develop comprehensive life, technical and job skills.
• Created, prepared, and delivered reports to various departments.
• Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
• Provided technical support to customers, troubleshooting technical issues and providing solutions.

• Conducting complex customer account management, data entry and management of customer records
• Accounts receivable – processing payments via phone, email and in person
• Processing payroll each week
• Supplying end of month account reconciliation assistance
• Answering general and trade complex enquiries via phone and email
• Following up on outgoing quotes and securing appointments for electricians
• Conducting daily communications with tradesmen regarding current works and schedule requirements
• Liaising with the company accountant and Australian Tax Office (ATO) when required to ensure administrative obligations are met