Kate Woodham
23 Trenton St Kenmore
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
1
1
Certification
Work History
College Office & Enrolments Assistant
Ambrose Treacy College
05.2019 - Current
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Performed various clerical duties by filing and scanning documents and creating customer databases.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Asked fact-finding questions to determine customer needs and expectations and recommended specific products and solutions.
- Maintained and managed customer files and databases.
- Handled assignments independently with good judgement and critical thinking skills.
- Organized, maintained and updated information in computer databases.
- Managed multiple tasks and met time-sensitive deadlines.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Maintained visitor log for entering and leaving facility for security purposes.
- Maintained confidentiality of information regarding clients and company.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Confirmed appointments, communicated with clients, and updated client records.
- Assisted in preparing reports, contributing to informed decision-making.
- Managed correspondence, ensuring timely communication with .
- Improved workflow by implementing efficient filing systems.
School Officer
Nudgee Junior College / Ambrose Treacy College
08.2014 - 05.2019
- Monitored student progress and implemented intervention strategies to support student success.
- Work with diverse people.
- Support students with additional needs in the classroom.
- Work effectively with students and colleagues.
School Officer
Good New Lutheran School
05.2010 - 08.2014
Insurance Claims Officer
Patrick Autocare
09.2007 - 01.2009
Education
Cert III Education Support
TAFE Queensland
Ipswich, QLDSkills
- Self-Motivated
- Attention to Detail
- Teamwork and Collaboration
- Written Communication
- Multitasking Abilities
- Work as a Team and Independently
- Office Administration
- Customer Service
- Data Entry
- Administrative Support
- Scheduling appointments
- Verbal Communication
- Valid Driver/Marine Licenses
Certification
Current Blue Card
First Aid Certificate 2025
References
Robyn Donaldson, Head of Enrolments, Ambrose Treacy College, 38780500
Michael Stewart, Head of Junior School, Ambrose Treacy College, 38780500
Timeline
College Office & Enrolments Assistant
Ambrose Treacy College
05.2019 - Current
School Officer
Nudgee Junior College / Ambrose Treacy College
08.2014 - 05.2019
School Officer
Good New Lutheran School
05.2010 - 08.2014
Insurance Claims Officer
Patrick Autocare
09.2007 - 01.2009
Cert III Education Support
TAFE Queensland
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