KATE YU
Wolli Creek,Australia
Summary
Detail-oriented professional with 5 years in banking industry, 4 years in FCO. Strong analytical aptitude offinancial crime investigate process, customer due diligence process, , and customer off-boarding process, and methodology to identify patterns and trends to communicate risks to management. Strong analytical skills and attention to detail, with the ability to think strategically and make sound decisions. Proven ability to conduct investigation, analyze financial transactions and implement compliance programs. Successful managing multiple competing priorities and deadlines. Demonstrated ability to adapt to rapidly changing environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Financial Crime Investigator
Commonwealth Bank
01.2025 - Current
- Executed investigations into financial crimes, specialize in SMR LEA stream, identifying suspicious transactions and patterns to mitigate risks.
- Exposure to IB&M stream part C, identifying escalation criteria and follow the escalation process from L1 to L2
- Collaborated with cross-functional teams to assist get to green project, e.g. ONE.CRA CIC & NTB
- The ability to work in fast paced operational environment, being able to self manager, adapt to constant change and perform under pressure
- Collaborate with QA, QC to identify knowledge gap and improve work quality
Financial Crime Analyst
Commonwealth Bank
05.2021 - 12.2024
- Undertake the off-boarding process involved in terminating a client’s banking relationship who falls outside the Group’s risk appetite for AML, Fraud or Inappropriate Behaviors related reasons.
- Create bespoke account closure notices to ensure appropriate reasonable notice is given and important information is provided to guide and support the client’s transition out of the Group.
- Liaise with Business Units, including Compliance, Legal, and Risk Management, to ensure all off-boarding procedures are in line with regulatory requirements and internal policies.
- Review and analyze control reports to identify and effectively communicate and make recommendations for improvements on any trends, potential issues or areas of risk.
- Oversaw daily operations to ensure high levels of productivity and consistently achieve daily KPI
- Provide buddy QA check when new members join the team.
KYC Onboarding Analyst
Infosys BPM (Rabo Bank Project)
09.2020 - 05.2021
- Facilitated communication with onboarding team to gather information and onboarding documentation.
- Supported KYC processes for prospective and existing customers. including customer SOF/SOW.
- Reviewed customer files on regular basis to make sure receivables were in sound condition.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
Administration officer (KYC analyst)
AETOS Capital Group
03.2019 - 09.2020
- Delivered onboarding service to customer locations within specific timeframes.
- Adjusted end-to-end KYC process needs to align with workforce capabilities.
- Supported KYC processes for prospective and existing customers.
- Compliance assistance including: marketing material check and training register recording.
- Carried out day-to-day administrative duties accurately and efficiently.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Administration Officer
Cathay Uexpress Group
03.2018 - 09.2018
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office.
- MYOB data input (account payable/receivable);.
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
- Minutes recording on regular meeting.
- Ticketing system using Sabre to check and book flight ticket, transportation and accommodation for customers.
Education
Bachelor of Business - Hotel and Resort Management
Southern Cross University
Coffs Harbour, NSWSkills
- Fast-paced operational environment with adaptability
- Eagerness to learn various streams in FCO
- Four years of experience in FCO
- Advanced written and Communication skill
- Utilize feedback for quality enhancement
- Analytical decision-making
- Effective problem resolution
- Analytical thinking
- Detail-oriented
Certification
- CAMS Certified Anti-Money Laundering Specialist
- RG146 accreditation
- Griffith University Financial Crime Academy CBA micro-credential program(undertake)
Timeline
Financial Crime Investigator
Commonwealth Bank
01.2025 - Current
Financial Crime Analyst
Commonwealth Bank
05.2021 - 12.2024
KYC Onboarding Analyst
Infosys BPM (Rabo Bank Project)
09.2020 - 05.2021
Administration officer (KYC analyst)
AETOS Capital Group
03.2019 - 09.2020
Administration Officer
Cathay Uexpress Group
03.2018 - 09.2018
Bachelor of Business - Hotel and Resort Management
Southern Cross University