Katelyn Hon
Essendon
Summary
My name is Katelyn Hon, and I'm an University student. I'm a customer-focused Retail Sales Associate recognized for high productivity and efficient task completion. Possess specialized skills in customer service, inventory management, and sales techniques. Excel in communication, problem-solving, and adaptability to ensure positive shopping experiences and meet sales goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Sale Associate
Breadtop
12.2022 - Current
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assessed customer needs to provide assistance and information on product features.
Waitress
Angie's Kitchen
04.2022 - 09.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Checked back with customers throughout meal service to ensure satisfaction.s.
Babysitting
Family
01.2018 - Current
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Developed strong bonds with relatives, resulting in repeat babysitting engagements each summer season.
- Enhanced parent satisfaction by providing consistent and reliable babysitting services for date nights.
Education
Bachelor of Arts - Speech Pathology
The University of Melbourne
Melbourne11-2026
High School Diploma -
Ave Maria College
Aberfeldie, VIC12-2023
Skills
- Teamwork
- Customer Service Understanding
- Point of sale operation
- Organized
- Cleaning skills
- Effective Communication
- Problem-Solving
- Training & Development
- Inventory audits
Accomplishments
Developed garments for my coursework that was completed in a year 12 VCE subject (Product Design and Technology) which was recognized and in showcased in the National Gallery of Victoria, under Top Designs 2024.
Languages
English
Native or Bilingual
Indonesian
Limited Working
Chinese (Cantonese)
Limited Working
Certification
- Working with Children's check
Timeline
Retail Sale Associate
Breadtop
12.2022 - Current
Waitress
Angie's Kitchen
04.2022 - 09.2022
Babysitting
Family
01.2018 - Current
Bachelor of Arts - Speech Pathology
The University of Melbourne
High School Diploma -
Ave Maria College
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