Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katelyn Marcello

Penrith,NSW

Summary

Dynamic professional with a strong background in resolving customer complaints and navigating complex challenges in fast-paced environments. Proven ability to deliver results under pressure, while maintaining professionalism and empathy. Committed to lifelong learning and contributing to team success through collaboration and support for others. Passionate about making a positive impact in every interaction.

Overview

4
4
years of professional experience

Work History

Operator

Trainers on Patrol
Penrith , 2760
06.2022 - Current
  • Used daily system logs to document production information, discussing issues with management.
  • Learned and followed safety and emergency procedures.
  • Sorted product components on work tables to maintain maximum organization and productivity.
  • Monitored progress of construction activities making sure deadlines were met.
  • Transported materials from one site location to another using trucks or trailers.
  • Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
  • Ensured compliance with local codes regarding building regulations.
  • Conducted regular maintenance checks on all tools used during construction process ensuring that they were properly functioning at all times.
  • Followed blueprints or engineering plans to determine the best methods of assembling structures.
  • Assisted with diverse construction challenges to help team and customer.
  • Measured distances accurately using tape measures or laser measuring devices.
  • Lifted heavy objects into place with cranes or hoists.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Inspected work areas for safety issues before beginning any task.
  • Cleaned or prepared construction sites to eliminate hazards.
  • Demonstrated best safety practices working at heights and lifting various objects.
  • Addressed and resolved on-site problems to keep teams on-task and avoid development of larger concerns.

Training Combined

High risk Trainer
Regents Park , 2143
04.2022 - Current

Structured and facilitated adaptable training sessions, meeting diverse student requirements.

Ensured assessments met standards through timely and flexible validation.

Crafted unique instructional materials that facilitate better understanding.

Verified that training resources met current requirements set by AQF, ASQA, and associated Training Packages.

Executed established strategies ensuring fairness, validity, currency, and sufficiency.

Designed, launched, and sustained customized plans addressing unique learner requirements.

- Engaged in moderation and validation sessions.

- Provided updates to the Academic Coordinator on issues related to student welfare, attendance, and course progress.

- Monitored operations and reviewed records and metrics to understand company performance.

  • Maintained positive working relationship with fellow staff and management.
  • Implemented strategies to take advantage of new opportunities.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed inventory and supplies to ensure materials were available when needed.

FHV Driver Training

High Risk Trainer
Yennora
02.2021 - 03.2022

Encouraged an environment fostering student success and inclusivity.

• Deliver structured, flexible, relevant, and interesting training sessions and assist all students regardless of level to achieve their training goals

Executed assessments ensuring up-to-date accuracy and applicability.

• Designing learning materials to enhance students learning.

• Ensure all training resources are current and are compliant with AQF, ASQA, Training Package requirements.

Develop Training and Assessment strategies that meet all requirements effectively.

• Develop, implement, and maintain individual training plans to meet the individuals learning style and level of skills and knowledge.

• Participate in moderation/validation sessions as required.

• Report to and inform the Academic Coordinator regarding student welfare, student attendance and course progress.

Engaged in internal and external audits to ensure compliance and undertook necessary corrective measures.

Education

Safe Work Assessor

Safe Work
12-2024

Associate of Arts - Education

Western Sydney University
Sydney, NSW
11-2021

TAE

TAFE NSW
NSW
06-2021

Some College (No Degree) - Construction Licenses

Training Combined
Regents Park, NSW

Some College (No Degree) -

FHV
Yennora

Skills

  • Tool operation
  • Equipment operation
  • Issue resolution
  • Heavy lifting
  • Data entry
  • Equipment maintenance
  • Work scheduling
  • Hand-eye coordination
  • Teamwork and collaboration
  • Plant safety
  • Chemical handling
  • Safety compliance
  • Problem-solving
  • Flexible schedule
  • Forklift operation
  • Effective communication
  • Machine operation
  • Presentations
  • Scheduling
  • Spreadsheet tracking
  • Creative and resourceful
  • Analytics
  • Research
  • Administrative support

Timeline

Operator

Trainers on Patrol
06.2022 - Current

Training Combined

High risk Trainer
04.2022 - Current

FHV Driver Training

High Risk Trainer
02.2021 - 03.2022

Safe Work Assessor

Safe Work

Associate of Arts - Education

Western Sydney University

TAE

TAFE NSW

Some College (No Degree) - Construction Licenses

Training Combined

Some College (No Degree) -

FHV
Katelyn Marcello