Katelyn McSween
Gold Coast,Australia
Summary
Motivated recent graduate from a selective IB school with experience in fast-paced customer service. Reliable, hardworking, and able to manage responsibilities while maintaining high standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Delivery Driver
Dominos
Gold Coast
02.2025 - Current
- Delivered orders promptly, ensuring customer satisfaction through timely service.
- Helped serve customers and place orders in person and over the phone.
- Prep food ensuring sanitary and organised conditions.
- Handle orders by cutting pizzas and packaging sides efficiently
- Navigated routes efficiently using GPS technology to optimize delivery times.
- Assisted in training new drivers on company policies and delivery procedures.
Mechanic Helper/Demolition Worker
Michael Pollard
Ormeau, QLD
10.2023 - 01.2025
- Assisted with repairs and maintenance of Holden vehicles.
- Replaced brake pads, wheels, lights and fenders.
- Operated hoists to raise heavy objects when needed.
- Used hand tools like wrenches, ratchets and screwdrivers during repairs or replacements.
- Demolished walls, floors, and other components of buildings using hand tools and power tools.
- Loaded debris onto trucks for disposal or recycling.
- Assisted in the removal of heavy materials from demolition sites.
Cafe/Retail Worker
Market Organics
Southport, QLD
03.2022 - 09.2023
- Maintained an organized store environment by restocking shelves and organizing displays.
- Provided customer service by answering questions, resolving problems, and addressing complaints in a professional manner.
- Operated cash register to process payments from customers accurately and efficiently.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Heated cabinet food and made drinks to serve to customers.
Boostie
Boost Juice
Gold Coast
04.2021 - 02.2022
- Prepared and served smoothies and juices to a high standard in a fast-paced environment
- Provided friendly, efficient customer service and handled customer orders accurately
- Followed food safety, hygiene, and workplace procedures at all times
- Maintained cleanliness of equipment, workstations, and customer areas
- Worked effectively as part of a team to manage busy periods and meet service demands
Education
High School Diploma -
Queensland Academy of Health Sciences
Gold Coast, QLDSkills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Problem-solving
Multitasking abilities
Accomplishments
- IB Diploma (Selective school) - 38 points
- Bronze Academic Excellence Award- (2025)
- Grit Award- (2024)
- Academic Excellence Award- (2024)
- Community Award- (2023, 2024)
- ADF Long Tan Award- (2023)
Activities and Honours
- Martial Arts, Black Belt- (2023-current)
- Australian Air Force Cadets, Cadet Flight Sergeant- (2021-2025)
- Interactive Club, Treasurer (2025)
- Aqua Vice Captain (2024)
- Student Ambassador (2023-2024)
- STEM Mentors (2023-2024)
- Global learners Leader (2023)
Certification
- Certificate II in Sampling and Measurement
- Certificate III in Laboratory Skills
Timeline
Delivery Driver
Dominos
02.2025 - Current
Mechanic Helper/Demolition Worker
Michael Pollard
10.2023 - 01.2025
Cafe/Retail Worker
Market Organics
03.2022 - 09.2023
Boostie
Boost Juice
04.2021 - 02.2022
High School Diploma -
Queensland Academy of Health Sciences